Practice and Performance Manager in Birmingham

Birmingham Children’s Trust and Birmingham Youth Justice Service are looking for an enthusiastic and highly motivated Practice and Performance Manager to join our team. This is an excellent chance for a driven individual who enjoys working in a fast‑paced environment and is passionate about fostering excellence in both practice and performance. As a valued member of the service, you will be joining a dedicated management team and have a key role in improving and developing practice and performance across the service. The role focuses on supporting practice improvement and development, with a keen emphasis on advancing our service priorities as outlined in our strategic plan. We are seeking a candidate with robust leadership qualities, a strategic vision, and a solid track record of driving operational outcomes. Energy, experience and a desire to make a meaningful impact are key traits we’re hoping to find.

Please include a personal statement with your application detailing how your experience and skills align with the person specification detailed in the attached job description. Applications without a personal statement will not be considered.

• To support practice improvement and development, focusing on the service priorities identified in the strategic plan.
• To support the production and coordination of an annual quality assurance programme in line with findings from inspections or reviews to identify strengths and areas for improvement.
• To undertake quality assurance activity and support the production of audit reports and improvement plans and ensure these are shared across the service.
• To support the production, coordination and delivery of the workforce development training plan in line with findings from audits, inspections or reviews and individual staff development.

This is a hybrid role based in Birmingham; you must have the correct right‑to‑work documents to work in the UK. We do not support those who require sponsorship or a visa.

• Substantial experience at practitioner level, which must be in youth justice or a combined experience of youth justice and social work or probation.
• Experience of undertaking, coordinating and supporting performance and practice improvement against performance indicators and local/national standards within a youth justice setting.
• Experience of understanding and utilizing training needs analysis to inform workforce development within a professional environment.

• A generous annual leave package of 30 days plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years.
• Free on‑site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley) and free use of onsite electric car charging ports.
• Full access to an internal employee benefits scheme including Occupational Health services, reward schemes, benefits discounts, health & fitness and personal wellbeing support.
• Flexible and hybrid working policy with a variety of working patterns.
• Pension scheme – a generous local government career average pension scheme in line with the local government pension scheme.
• Excellent career progression opportunities.

The successful candidate will be required to undergo a series of background checks, including Experian DBS, right‑to‑work verification and digital ID verification.

• Impactful work – be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive environment – enjoy a collaborative culture where your contributions are valued.
• Career development – benefit from tailored development programmes and a range of learning opportunities.
• Generous benefits – a competitive reward package including generous leave allowance, local government pension scheme and additional benefits.

We approach our work with care and compassion, actively listening to the needs of children and young people. We involve them in decisions that affect their lives, ensuring their voices are heard and respected. We use our resources wisely, fostering collaboration among schools, health professionals and the police to create a supportive network.

We are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undertake a Disclosure and Barring Service check to assess suitability. The level of check is determined by the specific responsibilities and level of contact with children. Having a criminal record will not necessarily bar an individual from working with us, depending on the nature of the position and circumstances.