At a Glance
- Tasks: Analyse data and improve performance processes for better outcomes.
- Company: Join Birmingham City Council's Planned Maintenance Team.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for career growth and development.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Strong analytical skills and experience with Power BI reporting.
The predicted salary is between 28598 - 34434 € per year.
Birmingham City Council is seeking a Performance Review Officer to join our Planned Maintenance Team within Capital Asset Management. This key role involves analysing data, improving performance processes, and helping services deliver the best possible outcomes for tenants and residents. The role is responsible for a designated specialist area, leading on performance management, business information production, customer satisfaction analysis, and quality management reviews.
Key Responsibilities
- Lead on the production, monitoring and analysis of performance information, including Power BI reporting.
- Collect, collate and present data for Best Value reviews, Tenants’ Quality Promise (TQP), and other formal performance reviews.
- Compile and update internal and external performance measures and contracts.
- Present performance reports to Senior Management Teams and Members.
- Make recommendations on performance management strategies and best practice standards.
- Support managers in compiling performance information and managing externally commissioned research.
- Conduct audits, investigations and statistical analyses, producing forecasts and trend reports.
- Prepare training materials and contribute to seminars on performance management.
- Create user‑friendly graphical outputs and develop databases to support reporting.
About You
- Ability to work consultatively with colleagues to develop good practice in performance management.
- Strong skills in producing clear management information and performance reports, including Power BI.
- Excellent verbal and written communication skills, including presenting and minute‑taking.
- Proven ability to analyse and present statistical trends using appropriate IT tools.
- Understanding of database design and reporting routines.
- Ability to respond to changing priorities and tight deadlines.
- Knowledge or experience of housing legislation and current initiatives.
- Confidence in using Microsoft Office and statistical/reporting software.
Training & Development
You will be supported with relevant training and development opportunities, and is required to take part in appropriate training as and when required. Birmingham City Council is an accredited Disability Confident Leader employer and we are committed to employing, retaining and developing all of our people. Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. Please review our Corporate Safeguarding Policy. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Performance Review Officer in Birmingham employer: WMJobs
Birmingham City Council is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. As a Performance Review Officer, you will benefit from comprehensive training opportunities and the chance to make a meaningful impact on the community by enhancing service delivery for tenants and residents. Located in Birmingham, you will be part of a forward-thinking team dedicated to quality management and performance improvement, ensuring a rewarding and fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Review Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Birmingham City Council. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to performance management and data analysis. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your skills with a portfolio! If you’ve worked on relevant projects or reports, compile them into a neat presentation. This gives you a chance to demonstrate your expertise in Power BI and performance reporting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Performance Review Officer in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Performance Review Officer role. We want to see how you can contribute to our Planned Maintenance Team, so don’t hold back on showcasing your relevant achievements!
Show Off Your Data Skills:Since this role involves a lot of data analysis and reporting, be sure to emphasise your experience with tools like Power BI. We love seeing candidates who can present data in a clear and engaging way, so include examples of your past work that demonstrate these skills.
Communicate Clearly:Your written communication skills are key for this position, so make sure your application is well-structured and free of jargon. We appreciate clarity and conciseness, so keep it straightforward and professional while still letting your personality shine through!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at WMJobs
✨Know Your Data
As a Performance Review Officer, you'll be dealing with a lot of data. Make sure you brush up on your analytical skills and get familiar with Power BI. Be ready to discuss how you've used data in past roles to improve performance or make recommendations.
✨Showcase Your Communication Skills
This role requires excellent verbal and written communication skills. Prepare to demonstrate how you've effectively presented performance reports or communicated complex information to senior management. Think of examples where your communication made a difference.
✨Understand the Bigger Picture
Familiarise yourself with Birmingham City Council's goals and how the Planned Maintenance Team fits into that. Be prepared to discuss how your work can contribute to delivering the best outcomes for tenants and residents. Showing that you understand the context will impress the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like tight deadlines or changing priorities. Think of examples from your past experiences where you've successfully navigated similar challenges. This will show your problem-solving skills and adaptability.
