At a Glance
- Tasks: Lead teams to keep Birmingham clean and safe while driving service improvements.
- Company: Birmingham City Council, committed to transforming frontline environmental services.
- Benefits: Generous pension contributions, 30 days holiday, and health support.
- Other info: Join a supportive environment with a commitment to sustainability and innovation.
- Why this job: Make a real impact in your community and lead high-performing teams.
- Qualifications: Proven leadership experience and strong communication skills required.
The predicted salary is between 54495 - 64811 £ per year.
Can you lead the teams keeping Birmingham clean, safe, and welcoming? Birmingham City Council is transforming the way we deliver frontline environmental services. As part of this ambition, we are strengthening our operational leadership across Street Cleansing, ensuring our neighbourhoods are clean, safe, and places communities can take pride in. This is your opportunity to lead from the front, shaping high‑performing teams while driving improvements in service quality, sustainability, and customer satisfaction.
We’re looking for a motivated, forward‑thinking leader who thrives in a fast‑paced operational environment and is passionate about delivering visible, high‑impact public services.
We’re Looking For An Operations Manager Who Brings …
- Demonstrable success leading teams, driving improvements, and ensuring compliance within a complex operational setting
- Experience managing people matters including performance, and attendance
- Ability to inspire, motivate, and develop large operational teams
- Strong budget management, resource planning and performance monitoring capabilities
- Ability to interpret data, analyse trends, and adjust operations to achieve targets
- Excellent communication skills with experience engaging key stakeholders and communities
- Strong understanding of Health & Safety, risk management, and compliance frameworks
- A commitment to sustainability, innovation, and continuous improvement
- Knowledge of street cleansing, waste management, or environmental services legislation (desirable)
What You’ll Be Responsible For …
- Leading high‑performing teams – inspiring and developing frontline managers and staff to deliver excellent services
- Managing resources and budgets – ensuring effective deployment of people, equipment, and funding
- Driving operational performance – using data, systems, and insights to improve efficiency and meet targets
- Ensuring safety and compliance – overseeing Health & Safety, risk management, and legal compliance standards
- Engaging with communities and stakeholders – responding to local priorities and building strong relationships
- Leading continuous improvement – modernising services and enhancing environmental outcomes
- Managing service performance and complaints – resolving issues and improving customer satisfaction
What We Offer In Return …
- Membership of West Midlands Pension Fund – with generous employer contributions
- Enhanced Holiday Entitlement – 30 days, increasing with length of service
- My Rewards Scheme – access to over 800 brands providing discounts and savings
- Health and wellbeing support – independent and confidential employee assistance and counselling
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. We are committed to safeguarding and promoting the welfare of our citizens and expect all staff to share this commitment. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Operations Manager - Street Cleansing in Birmingham employer: WMJobs
Birmingham City Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to employee growth, the council offers extensive training opportunities, generous holiday entitlements, and a robust pension scheme, ensuring that staff feel valued and motivated. Working in Birmingham, you will play a vital role in enhancing community well-being while enjoying the benefits of a collaborative culture focused on sustainability and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Street Cleansing in Birmingham
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like WMJobs, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like WMJobs and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Operations Manager - Street Cleansing in Birmingham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for WMJobs and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at WMJobs
✨Get to Know Public Sector Values
Before your interview with WMJobs, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for WMJobs.
