At a Glance
- Tasks: Support members with financial and IT queries while managing office systems.
- Company: Birmingham City Council, a Disability Confident Leader employer.
- Benefits: Competitive salary, permanent position, and opportunities for professional development.
- Other info: Flexible working hours and a commitment to staff welfare.
- Why this job: Join a dynamic team making a real difference in the community.
- Qualifications: Experience in finance, IT, and strong communication skills required.
The predicted salary is between 35412 - 44075 € per year.
An exciting opportunity has arisen for an adaptable, self‑motivated Member Support Officer to assist the Head of Member Support in providing a comprehensive and confidential service for Governance.
Responsibilities and Requirements:
- Significant experience of working within a financial and information technology environment; working under pressure; meeting tight deadlines; interpreting, collating and producing financial information, in a variety of formats.
- Administrative experience, including establishing, developing and operating office systems.
- Experience of motivating, supervising and prioritising the work of others.
- Producing data using Microsoft Excel and/or other IT packages.
- Guide colleagues on Information Technology, e.g. email, conversant with Office 365, Microsoft Excel and/or equivalent, databases, and understanding of its application to the smooth running of the office.
- Strong communication skills with experience of collaborating across diverse groups (e.g. elected members, senior manager/s, members of the public and other internal and external stakeholders).
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
Members Support Officer in Birmingham employer: WMJobs
Birmingham City Council is an exceptional employer that prioritises the development and well-being of its staff, offering a supportive work culture where adaptability and collaboration are highly valued. With a commitment to inclusivity and professional growth, employees benefit from comprehensive training opportunities and a focus on safeguarding the welfare of the community. Located in the vibrant city of Birmingham, this role as a Member Support Officer not only provides a competitive salary but also the chance to make a meaningful impact within local governance.
StudySmarter Expert Advice🤫
We think this is how you could land Members Support Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Birmingham City Council on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to member support roles. We can role-play with a friend or use online resources to boost our confidence.
✨Tip Number 3
Show off your tech skills! Be ready to discuss how you've used Microsoft Excel and other IT tools in past roles. We want to highlight our ability to handle financial information effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace Members Support Officer in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in financial and IT environments. We want to see how your skills match the role of Member Support Officer, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since strong communication is key for this role, we recommend including examples of how you've collaborated with diverse groups. Whether it’s working with elected members or the public, let us know how you’ve made an impact!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to interpreting and producing financial information. Use bullet points if it helps make your case clearer!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WMJobs
✨Know Your Numbers
Since the role involves interpreting and producing financial information, brush up on your financial knowledge. Be ready to discuss how you've handled financial data in previous roles, and maybe even prepare a few examples of reports or analyses you've done using Excel.
✨Show Off Your IT Skills
This position requires a solid grasp of IT tools, especially Office 365 and databases. Make sure you can confidently talk about your experience with these tools. Perhaps even prepare a quick demo or example of how you've used them to streamline processes or improve efficiency.
✨Communication is Key
Strong communication skills are essential for this role. Think of instances where you've successfully collaborated with diverse groups. Prepare to share specific examples that highlight your ability to communicate effectively with different stakeholders, from elected members to the public.
✨Demonstrate Leadership Qualities
As you'll be motivating and supervising others, be ready to discuss your leadership style. Share experiences where you've prioritised tasks or guided a team under pressure. This will show that you're not just a team player but also someone who can take charge when needed.
