At a Glance
- Tasks: Support communication and engagement for housing services, ensuring residents are informed and involved.
- Company: Join Birmingham City Council, a leader in community engagement and support.
- Benefits: Competitive salary, hybrid working, and opportunities for personal development.
- Other info: Dynamic role with a focus on teamwork and community impact.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in communications, event organisation, and working with diverse communities.
The predicted salary is between 34434 - 34434 £ per year.
Birmingham City Council are seeking a Housing Communications & Engagement Assistant to support the delivery of effective communication and engagement across the City Housing Directorate. This is a key role focused on ensuring residents are informed, engaged and able to contribute to housing services and policy development. You will support the development of meaningful communications and help deliver engagement activities that meet the needs of diverse communities.
This is an exciting opportunity to join our team in a role that sits at the heart of everything we do, providing hands‑on, high‑quality and proactive support across communications, events and written material to our residents. You’ll spend your time making things happen. The to‑do lists you’ll write and the skillsets you engage will vary greatly. Whether it’s coordinating one of our events, scheduling social media content, keeping our systems up‑to‑date or planning a brilliant event for residents, you’ll be the kind of person who spots what needs doing and gets on with it.
We’re looking for someone with a genuine can‑do attitude, a team player who thrives on variety, keeps calm under pressure, and relishes completing tasks to a high standard while meeting deadlines. You’ll muck in wherever you’re needed, bringing organisational nous and a spring in your step even on the busiest of days. This is a hybrid role, and on‑site attendance is subject to service need. If you think this sounds like you, we look forward to receiving an application.
Key Responsibilities- Develop and distribute information to households using housing services
- Support the delivery of engagement projects, including events, workshops and resident surgeries
- Assist colleagues across the Directorate in designing engagement plans
- Promote good practice and communicate key messages across services
- Gather and use customer insight and feedback to improve services
- Work with corporate communications teams to develop content aligned to wider objectives
- Build effective relationships with residents, operational teams and stakeholders
- Support consultation activity, including working with ward councillors and responding to enquiries
- Identify and share positive stories and case studies across services
- Ensure information for residents is clear, accessible and easy to understand
We are looking for someone who has:
Experience- Experience supporting communications or engagement plans
- Experience organising events such as workshops, consultations or surgeries
- Experience working with or supporting diverse communities
- Strong communication skills with the ability to tailor messages to different audiences
- Ability to build positive relationships with residents and stakeholders
- Experience supporting engagement activities and providing administrative support
- Ability to manage competing priorities and meet deadlines
- Ability to develop accessible content and analyse information clearly
- Understanding of working within a politically sensitive environment
Please upload an up‑to‑date CV via the attachments part of your application. Unfortunately, we cannot consider any applications without a CV attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquiries please contact Resourcing@birmingham.gov.uk quoting ref 4208. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
Housing Communications & Engagement Assistant in Birmingham employer: WMJobs
Birmingham City Council is an excellent employer, offering a dynamic work environment where your contributions directly impact the community. With a strong commitment to employee development and a culture that values diversity and inclusion, you will find ample opportunities for growth while working collaboratively with passionate colleagues. The hybrid working model allows for flexibility, ensuring a healthy work-life balance as you engage with residents and stakeholders in meaningful ways.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Communications & Engagement Assistant in Birmingham
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like WMJobs, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like WMJobs and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing Communications & Engagement Assistant in Birmingham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for WMJobs and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at WMJobs
✨Get to Know Public Sector Values
Before your interview with WMJobs, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for WMJobs.
