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- Tasks: Enforce consumer laws and ensure businesses comply with regulations while providing top-notch customer service.
- Company: Join Birmingham City Council's dynamic Trading Standards team.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in your community by protecting consumers and ensuring fair trading.
- Qualifications: Strong investigative skills and knowledge of consumer law; previous enforcement experience preferred.
- Other info: Inclusive employer committed to supporting all employees and promoting welfare.
The predicted salary is between 30000 - 42000 £ per year.
Birmingham Trading Standards is seeking experienced and professional Enforcement Officers to join our team.
Role Overview
You will be responsible for enforcing legislation and local authority requirements while delivering exceptional customer service. Key duties include:
- Investigating businesses for non‑compliance with consumer laws.
- Conducting inspections to ensure compliance with regulations on product safety, pricing, counterfeit goods, and age‑restricted sales.
- Seizing evidence, conducting PACE interviews, and preparing prosecution files.
What We’re Looking For
- Strong investigative and analytical skills.
- In‑depth knowledge of consumer law and both criminal and civil procedures.
- Ability to manage complex caseloads independently.
- Excellent communication skills for engaging with the public, businesses, and legal professionals.
- Previous enforcement experience is highly desirable.
Please upload an up‑to‑date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
An enhanced Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
Enforcement Officer in Birmingham employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former Enforcement Officers on LinkedIn or at local events. They can give you insider info about the role and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your consumer law knowledge. Be ready to discuss real-life scenarios where you've enforced regulations or handled complex cases. Show us you know your stuff!
✨Tip Number 3
Practice your communication skills! You’ll need to engage with the public and businesses, so consider doing mock interviews with friends or family. Get comfortable explaining complex legal concepts in simple terms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Enforcement Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is up-to-date and tailored specifically for the Enforcement Officer role. Highlight your relevant experience in enforcement, consumer law, and any previous investigations you've conducted. We want to see how your skills match what we're looking for!
Craft a Compelling Supporting Statement: Your Supporting Statement is your chance to shine! Use it to explain how your personal qualities and experiences align with the job criteria. Keep it concise but impactful, and remember to express your motivation for applying. We love seeing genuine enthusiasm!
Follow the Application Guidelines: Don’t forget to attach both your CV and Supporting Statement when you apply. We can’t consider applications without these documents, so double-check that everything is included before hitting submit. It’s all about making it easy for us to see your potential!
Reach Out if You Need Help: If you have any questions or need support during the application process, don’t hesitate to contact our Resourcing Team. We’re here to help make your recruitment journey as smooth as possible, so just let us know what you need!
How to prepare for a job interview at WMJobs
✨Know Your Legislation
Make sure you brush up on consumer laws and local authority requirements before the interview. Being able to discuss specific legislation and how it applies to your role as an Enforcement Officer will show that you're serious about the position.
✨Showcase Your Investigative Skills
Prepare examples from your past experience where you've successfully managed complex cases or conducted thorough investigations. This will demonstrate your analytical skills and ability to handle the responsibilities of the job.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role involves engaging with the public and legal professionals, showcasing your communication skills during the interview is crucial.
✨Tailor Your Supporting Statement
Your Personal Statement should highlight how your skills and experiences align with the job criteria. Be specific about your motivation for applying and ensure it reflects your understanding of the role and its challenges.
