At a Glance
- Tasks: Ensure a safe and clean environment while delivering excellent customer service.
- Company: Join Birmingham City Council's Sport and Physical Activity service team.
- Benefits: Competitive salary, flexible hours, and opportunities for personal development.
- Other info: Casual role with evening and weekend shifts; great for students!
- Why this job: Make a positive impact on the community while gaining valuable experience.
- Qualifications: Open to both qualified and unqualified candidates; lifeguard qualification preferred.
The predicted salary is between 24796 - 26824 £ per year.
Birmingham City Council is recruiting Casual Leisure Assistants for the Sport and Physical Activity service team. The role is casual and requires working as part of a team in a busy front-line service, prioritising customer needs, programmes, procedures and processes.
Key Responsibilities
- Ensure a safe and healthy environment for staff and service users, complying with all relevant health and safety legislation.
- Maintain high standards of cleanliness and presentation across all facilities.
- Promote and support marketing campaigns and uphold the service’s brand.
- Deliver excellent customer service in line with the Customer Charter.
- Support the wellbeing of children, young people, and vulnerable adults.
- Carry out routine administrative tasks and other duties as required.
- Evening and weekend work is required as part of the normal working pattern.
Qualifications and Experience
- Both qualified and unqualified Leisure Assistants are welcome to apply.
- Qualified candidates should possess a RLSS National Pool Lifeguard Qualification and be able to supervise pools, maintaining the highest standards of cleanliness, housekeeping, hygiene, security and safety.
- Unqualified candidates must also ensure the highest standards of cleanliness, housekeeping, hygiene, security and safety of the facilities.
Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all its people.
Casual Leisure Assistant in Birmingham employer: WMJobs
Birmingham City Council is an excellent employer for Casual Leisure Assistants, offering a supportive work culture that prioritises employee wellbeing and development. With opportunities for both qualified and unqualified candidates, the council fosters a diverse environment where staff can grow their skills while contributing to the community's health and fitness. The role provides flexible working hours, including evenings and weekends, allowing for a balanced work-life dynamic in a vibrant city known for its rich cultural heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Leisure Assistant in Birmingham
✨Tip Number 1
Get to know the company! Research Birmingham City Council and their Sport and Physical Activity service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former Leisure Assistants on LinkedIn or at local events. They can provide insider tips and might even give you a heads-up about job openings before they're advertised.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and health and safety. Think about scenarios where you've demonstrated these skills, as they'll be key in this role. We want you to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Casual Leisure Assistant in Birmingham
Some tips for your application 🫡
Show Your Passion for Leisure:When writing your application, let us see your enthusiasm for the leisure industry! Share any relevant experiences or interests that highlight your commitment to promoting a healthy and active lifestyle.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your customer service skills and any experience you have in maintaining cleanliness and safety in facilities. We want to see how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WMJobs
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Casual Leisure Assistant. Familiarise yourself with health and safety legislation, customer service expectations, and the importance of cleanliness in facilities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since this role involves working as part of a team, be prepared to discuss your experiences in collaborative environments. Share examples of how you've worked with others to achieve common goals, especially in busy or high-pressure situations. This will demonstrate your ability to fit into their team dynamic.
✨Highlight Customer Service Skills
Customer service is at the heart of this position. Think of specific instances where you've gone above and beyond for customers or clients. Be ready to explain how you would handle difficult situations or complaints, ensuring you align your answers with the Customer Charter they uphold.
✨Be Ready for Practical Scenarios
You might be asked to respond to hypothetical scenarios related to safety or customer interactions during the interview. Practice thinking on your feet and consider how you would ensure a safe environment while maintaining excellent service. This will show that you're prepared for the realities of the job.
