At a Glance
- Tasks: Lead a dynamic team to deliver top-notch business support and drive service improvements.
- Company: Join Birmingham City Council, a Disability Confident Leader employer committed to inclusivity.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Exciting secondment or fixed-term contract until July 2027.
- Why this job: Make a real impact by shaping the future of business support in a vibrant community.
- Qualifications: Strong organisational skills and experience in team management required.
The predicted salary is between 45091 - 53460 £ per year.
This is an exciting opportunity to join the Business Support Services function at Birmingham City Council. We are recruiting a highly organised and proactive individual to manage a team and deliver high‑quality, responsive and fit‑for‑purpose business support within the Strategy, Insight & Governance Directorate. The role requires building strong relationships across the Directorate and wider services, understanding business needs and driving service improvements with creativity and confidence.
Key Responsibilities
- Lead and manage the business support team, ensuring delivery of responsive, fit‑for‑purpose services.
- Oversee line management, performance, supervisions and sickness of staff.
- Ensure compliance with governance, FOI and SARs while identifying opportunities to modernise and digitalise processes.
- Build strong relationships across the Directorate and wider services, understand business needs and drive service improvements.
- Provide practical solutions that improve service delivery and add value, and contribute fresh ideas to shape the future of business support.
Supervisory Line
- 1 Business Support Co‑ordinator
- 1 Personal Assistant
- 1 Business Support Officer
- 3 Professional Support Officers
Additional Information: Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all of its people. Proof of right to work in the UK is required for all applicants. Sponsorship is not available for this post.
Business Support Manager - CSU in Birmingham employer: WMJobs
Birmingham City Council is an exceptional employer that prioritises employee development and inclusivity, offering a supportive work culture where creativity and proactive problem-solving are encouraged. With a commitment to modernising processes and enhancing service delivery, employees have the opportunity to make a meaningful impact while enjoying a flexible work environment and competitive benefits. As an accredited Disability Confident Leader, the council fosters a diverse workforce, ensuring all staff feel valued and empowered to grow in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager - CSU in Birmingham
✨Leverage Your Network
Tap into your existing network in corporate circles—friends, former colleagues, or even acquaintances from industry events. A temporary role often isn't widely advertised, so having someone inside a company like WMJobs can give you the inside scoop or even a referral.
✨Stay Alert for Short-term Opportunities
Many corporate leadership roles are filled during peak business cycles or project launches. Keep your eyes peeled for announcements or staffing needs from companies like WMJobs; they might be looking for temporary support during busy times.
✨Showcase Your Flexibility
In temporary roles, adaptability is key. When you're chatting with potential employers, emphasise your ability to quickly adjust to new challenges and demands. Highlight specific instances where you've successfully managed change or stepped into new projects on short notice.
✨Join Corporate Management Forums
Get involved in online corporate management forums or local business groups. Networking in these spaces can help you discover temporary opportunities as well as gather insights about industry trends. Plus, being active in these communities can help you establish yourself as a knowledgeable candidate when applying to places like WMJobs.
We think you need these skills to ace Business Support Manager - CSU in Birmingham
Some tips for your application 🫡
Highlight Your Leadership Experience:For a role in corporate leadership management, it’s crucial to emphasise your past leadership experiences. Mention specific projects where you led teams or initiatives, detailing the outcomes and skills you developed. This shows that you understand what it takes to guide a team and deliver results.
Show Your Adaptability for Temporary Roles:Since this is a temporary position, employers will be looking for someone who can hit the ground running. In your cover letter, explain why you're interested in a temporary role at WMJobs and how your previous experience equips you to adapt quickly to new challenges.
Include Relevant Certifications:If you have any certifications in project management, team leadership, or similar areas, definitely include them in your CV. These credentials can set you apart from other applicants, showing you’re not just qualified but also committed to your professional growth.
Tailor Your CV to the Company Culture:Take some time to research WMJobs's values and leadership style. Adjust your CV language and examples to reflect their culture, demonstrating that you're not only a good fit for the job itself but for the organisation as a whole. This adds a personal touch that can really make your application stand out.
How to prepare for a job interview at WMJobs
✨Show Off Your Leadership Stories
For a temporary role in corporate leadership management, we want to hear your stories! Think of specific examples where you’ve led teams or projects successfully, particularly under tight deadlines or challenging situations. This isn't just about what you did, but how your actions positively impacted the team or the business.
✨Be Ready for Situational Questions
Expect situational interview questions where you'll need to demonstrate your problem-solving and decision-making skills. Think of common scenarios in corporate settings, like managing a conflict or implementing a new strategy, and practice articulating your thought process and outcomes. This will help show off your ability to navigate corporate complexities.
✨Talk Strategy, Not Just Tasks
In a temporary leadership role, understanding the bigger picture is crucial. Brush up on strategic management principles and be prepared to discuss how you can quickly adapt and contribute to the company's objectives. Consider how you would initiate change or drive efficiency within a limited time frame—this will show that you're ready to hit the ground running!
✨Demonstrate Flexibility and Adaptability
Given the temporary nature of this position, we need to see how adaptable you are! Think of examples where you've had to adjust your leadership style or approach based on team dynamics or company culture. We want to know how you can blend in quickly while still making an impact during a short-term engagement.
