At a Glance
- Tasks: Join our team to manage gas servicing and repairs with a focus on customer service.
- Company: Birmingham City Council, a leader in community support and development.
- Benefits: Competitive salary, hybrid working, and full training provided.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Experience in administration and strong customer service skills required.
The predicted salary is between 24796 - 28142 £ per year.
An exciting opportunity has arisen for two Building and Gas Clerks to join Business Support working with the busy Asset Management team in Birmingham.
Key Responsibilities
- Carry out core administration and financial functions related to Gas Servicing/Repairs and Voids, using departmental databases and systems.
- Complete work accurately and timely in a KPI driven fast‑paced environment.
- Interact with customers and liaise with internal/external teams and agencies on a day‑to‑day basis.
- Process enquiries consistently, maintain confidentiality and comply with data protection.
- Demonstrate a desire for continuous development through regular training and other opportunities.
Required Skills and Experience
- Experienced administrator with flexibility and adaptability, able to work under pressure in a busy team where deadlines are crucial.
- Strong attention to detail, consistency in processing enquiries, and ability to maintain confidentiality while complying with data protection.
- Excellent customer service, IT, and administration skills.
- Desire to continue developing skills through regular training and other opportunities.
Training & Development
Full training, mentoring and coaching will be provided.
Application Requirements
- Please upload an up‑to‑date CV via the attachments part of your application. Applications without a CV attached will not be considered.
- Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment. Proof of right to work in the UK will be required for all applicants.
Equality and Accessibility
Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one. Please let us know if you need reasonable adjustments, additional support, accessibility needs or we can support you through your application.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
For any informal enquiries, please contact Resourcing@birmingham.gov.uk quoting ref 4103.
Building and Gas Clerk in Birmingham employer: WMJobs
Birmingham City Council is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. With a hybrid working model, employees enjoy the flexibility of home working alongside office-based collaboration, fostering a balanced work-life environment. The council is committed to continuous training and development, ensuring that staff have ample opportunities to grow their skills while contributing to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Building and Gas Clerk in Birmingham
✨Tip Number 1
Get to know the company! Research Birmingham City Council and their Asset Management team. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration, customer service, and data protection. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! During the interview, highlight your attention to detail and ability to work under pressure. Use specific examples from your past experiences to demonstrate how you've excelled in similar situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a positive impression and keep you on their radar.
We think you need these skills to ace Building and Gas Clerk in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Building and Gas Clerk role. Highlight your admin experience, attention to detail, and customer service skills. We want to see how you fit into our team!
Follow the Instructions:Don’t forget to attach your CV when applying! Applications without a CV will be tossed aside, and we don’t want that. Just follow the instructions, and you’ll be on the right track.
Show Your Personality:While keeping it professional, let your personality shine through in your application. We’re looking for someone who can adapt and thrive in a busy environment, so show us what makes you unique!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at WMJobs
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Building and Gas Clerk. Familiarise yourself with the core administration and financial functions related to gas servicing and repairs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers and liaising with various teams, be prepared to discuss your previous customer service experiences. Think of specific examples where you maintained confidentiality and handled enquiries effectively, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this position. During the interview, share instances where your meticulousness made a difference in your work. Whether it was ensuring accurate data entry or processing enquiries consistently, these examples will illustrate your capability to meet the job's demands.
✨Express Your Desire for Continuous Development
The job description mentions a desire for continuous development through training. Be ready to discuss how you’ve pursued professional growth in the past and express your enthusiasm for ongoing learning opportunities. This shows that you’re not just looking for a job, but a career where you can grow and contribute.
