Attendance and Data Coordinator in Birmingham

Permanent Grade C £35,412 – £41,771 consultation grade – subject to formal evaluation under the Pay Equity review. Working 36.5 hours per week. The role is hybrid; the post holder will work from Birmingham City Council buildings as business needs dictate.

An exciting opportunity has arisen for a dedicated individual to join our Children and Families Directorate as an Attendance and Data Coordinator. The incumbent will be responsible for the effective and efficient operation of school attendance and legal intervention data management processes, lead on producing statistics and reports related to legal intervention and notifications, and supervise Grade B officers, providing quality assurance in the application of interventions designed to improve school attendance or ensure children are receiving their right to an education.

Responsibilities

• Manage and supervise team members, including allocation, monitoring workloads, appraisals and associated HR processes.
• Support families and advise parent/carers of their legal responsibilities regarding children not in receipt of education, in line with statutory regulations.
• Assist in the implementation and management of systems and processes to coordinate data management and extraction to report on key performance indicators.
• Liaise with all customers and colleagues on matters concerning individual cases, operating with a high degree of confidentiality at all times.
• Manage the part‑time/reduced timetable notification process, ensuring guidance and online forms are up to date and fit for purpose.
• Support Attendance Support Officers, schools, BCC services and other agencies to identify children not receiving education, including identifying and securing school places.
• Produce internal guidance to assist team members and ensure all allocations are fair and transparent.
• Prepare and produce Penalty Notices and School Attendance Order paperwork, and advise staff as appropriate.
• Set up and maintain all legal intervention administrative systems, including part‑time timetables, ensuring statutory timescales are met.

Qualifications

• High standard of education with evidence of continued professional development.
• Experience in school attendance, legal intervention or education support.
• Strong organisational skills, ability to work within statutory timescales, and provide advice and guidance effectively and timely.
• Proficiency in computerised systems, word–processing packages, databases and spreadsheets, and experience producing statistical reports.
• Ability to manage conflicting demands, make appropriate decisions, and work effectively in partnership with other agencies.
• Capability to work independently within clear guidelines and collaborate as part of a team.

We offer a supportive and collaborative work environment, opportunities for regular supervision, team meetings and professional development. We are committed to your growth and will provide training to enhance knowledge of home education and safeguarding practices. We are an accredited Disability Confident Leader employer, committed to employing, retaining and developing all people. We ensure a positive and equitable recruitment journey and provide reasonable adjustments where needed. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants before any employment offer can be confirmed.