At a Glance
- Tasks: Support and maintain a vast network infrastructure across 200+ sites.
- Company: Join Birmingham City Council, a leader in public service and technology.
- Benefits: Competitive salary, great work/life balance, and training opportunities.
- Other info: Inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact on services for over a million citizens.
- Qualifications: Technical support experience and a passion for networking.
The predicted salary is between 28598 - 34434 € per year.
An excellent chance awaits an enthusiastic individual to become an Associate Infrastructure Engineer – Networks and work with a team of Network Professionals. This opportunity provides exposure to a vast WAN that covers more than 200 sites and uses advanced network technologies from renowned vendors such as Cisco, Checkpoint, F5, and Smoothwall. With over 10,000 users, our infrastructure is critical to support the essential services provided to over a million citizens in the city. Your role would be to support this infrastructure and ensure that it operates smoothly.
What You Will Do
- Provide technical assistance to the customer base.
- Provide Tier 1 support for the day-to-day running of the Network, Internet services, Load-balancing and Firewall services.
- Participate in the installation of new sites, from site survey to go-live.
- Raise requests to order and cease circuits.
- Co‑ordinate delivery of new circuits and installations with third‑party suppliers.
- Maintain records related to Network topology.
- Assist in the coordination and delivery of operational changes.
- Troubleshoot technical problems, challenges and complexities that exist within the network.
- Configure, install, maintain and update Cisco Access Points, Routers and switches.
- Monitor the network using our system monitoring/reporting tool, SolarWinds.
We Will Support You With
- An environment that values curiosity, autonomy and working in the open.
- An engaged and supportive leadership with a clear vision.
- Training and development opportunities to help you progress and be the best you can be.
- An inclusive workplace committed to reflecting the public we serve.
- A benefit package designed to promote a great work/life balance.
- Exposure to all digital and technology teams and services areas across the council.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs or if there is any way in which we can support you through your application. Proof of right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Associate Infrastructure Engineer - Networks in Birmingham employer: WMJobs
Birmingham City Council is an exceptional employer that fosters a culture of curiosity and inclusivity, providing employees with the opportunity to work on a vast WAN infrastructure that supports essential services for over a million citizens. With a strong commitment to employee development, a supportive leadership team, and a comprehensive benefits package aimed at promoting work/life balance, this role as an Associate Infrastructure Engineer – Networks offers a meaningful career path in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Infrastructure Engineer - Networks in Birmingham
✨Tip Number 1
Network, network, network! Reach out to professionals in the field through LinkedIn or local meetups. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common technical questions related to networks and infrastructure. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills through projects or contributions to open-source initiatives. We love seeing practical examples of your work, so don’t hesitate to share your GitHub or any relevant portfolios during interviews.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Associate Infrastructure Engineer - Networks in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Associate Infrastructure Engineer role. Highlight any relevant technical support experience, especially with network technologies like Cisco or Checkpoint.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about networks and how you can contribute to our team. Be sure to mention any specific projects or experiences that relate to the job description.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and troubleshoot effectively, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at WMJobs
✨Know Your Tech
Make sure you brush up on the specific technologies mentioned in the job description, like Cisco, Checkpoint, and F5. Familiarise yourself with their functionalities and how they fit into network infrastructure. This will show your enthusiasm and readiness to dive into the role.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you've troubleshot technical issues or improved network performance. Be ready to discuss how you approached these challenges and what the outcomes were. This will demonstrate your ability to handle the complexities of the network.
✨Understand the Role's Impact
Research how the network infrastructure supports essential services for citizens. Being able to articulate this understanding during your interview will highlight your commitment to the role and its importance within the community.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the tools used for monitoring the network, like SolarWinds. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
