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- Tasks: Present complex cases for non-admission and prepare detailed documentation.
- Company: Join Birmingham City Council's Admissions and Appeals Service.
- Benefits: Competitive salary, supportive environment, and professional development opportunities.
- Why this job: Make a real difference in school admissions while developing your communication skills.
- Qualifications: Experience in school admissions preferred; strong resilience and communication skills required.
- Other info: Dynamic role with opportunities for personal growth and impactful work.
The predicted salary is between 30000 - 42000 £ per year.
A Fixed-Term vacancy has arisen in the School Admissions and Fair Access Service for an Appeals Presenting Officer. The role will commence on 02 March and is due to end on 31 July 2026. This is an exciting and challenging opportunity for an experienced professional with a background in school admissions and appeals. The role requires resilience and confidence, as you will regularly present complex cases for non-admission to independent panels and parent/carers for extended periods, often in environments that can be confrontational and emotionally charged. You must be prepared to handle frequent and robust challenges from families and panel members while maintaining professionalism and clarity under pressure. Success in this role depends on an understanding of all relevant school admissions codes, policies, and procedures, and the ability to articulate these accurately and persuasively to diverse audiences, when needed. Meticulous preparation of detailed documentation and thorough background research are essential, alongside effective collaboration with colleagues across the service and schools. This demanding role is suited to individuals who can manage their own workload, combine expert knowledge with outstanding communication skills and resilience in the face of challenge.
Responsibilities
- Present complex cases for non-admission to independent panels and parent/carers.
- Prepare detailed documentation and conduct thorough background research to support decisions.
- Articulate relevant school admissions codes, policies, and procedures accurately and persuasively to diverse audiences.
- Collaborate effectively with colleagues across the service and schools to support outcomes.
- Manage own workload while maintaining professionalism and resilience in challenging environments.
Qualifications and Skills
- Experience in school admissions and appeals is preferred.
- Strong resilience, confidence, and communication skills.
- Ability to present complex information clearly to varied audiences and handle challenging discussions.
Organisation and Location
Birmingham City Council, Admissions and Appeals Service
Important Information
Please upload your up-to-date CV via the attachments part of your application; this is required for shortlisting. Applications without a CV attached cannot be considered. Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey is positive and equitable; please let us know if you require reasonable adjustments, additional support, accessibility needs, or if there is any other way we can support you through your application. For informal enquiries please contact the Resourcing Team. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of citizens and expects all staff and volunteers to share this commitment.
Admissions and Appeals Officer in Birmingham employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions and Appeals Officer in Birmingham
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the school admissions codes and policies. This will help you articulate your understanding during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Practice your presentation skills! Since you'll be presenting complex cases, it’s crucial to communicate clearly and confidently. Try rehearsing with friends or family to get comfortable with handling challenging discussions.
✨Tip Number 3
Network with current professionals in the field. Reach out on LinkedIn or attend relevant events to gain insights and tips from those already in the role. They might share valuable advice that could give you an edge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re here to support you throughout the process, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace Admissions and Appeals Officer in Birmingham
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand the Admissions and Appeals Officer role thoroughly. Dive into the job description and highlight key responsibilities and skills. This will help us see how your experience aligns with what we're looking for.
Craft a Tailored CV: Your CV should be a reflection of your unique skills and experiences that relate to school admissions and appeals. Don’t just send a generic CV; tailor it to showcase your resilience, communication skills, and any relevant experience. Remember, we want to see how you can shine in this role!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon. We need to see how well you can articulate complex information, so keep it professional yet approachable. Make sure your points are easy to follow and directly address the job requirements.
Submit Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us without any hiccups. Plus, make sure to attach your up-to-date CV as it’s essential for shortlisting. We can’t wait to see what you bring to the table!
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Make sure you have a solid understanding of school admissions codes, policies, and procedures. Brush up on the latest updates and be ready to discuss how they apply to real-life scenarios. This will show that you're not just familiar with the theory but can also articulate it clearly.
✨Prepare for the Tough Questions
Expect challenging discussions during your interview. Think about potential scenarios where you might need to present complex cases or handle confrontational situations. Practise your responses to these tough questions so you can maintain your professionalism and clarity under pressure.
✨Documentation is Key
Bring along examples of detailed documentation you've prepared in the past. This could include case studies or reports that demonstrate your meticulous approach to research and preparation. Being able to showcase your organisational skills will set you apart from other candidates.
✨Showcase Your Collaboration Skills
Since this role involves working closely with colleagues across the service and schools, be ready to discuss your experience in teamwork. Share specific examples of how you've collaborated effectively in the past, especially in high-pressure environments, to support positive outcomes.
