At a Glance
- Tasks: Support Children's Services by ensuring smooth operations and assisting frontline colleagues.
- Company: Join a dedicated team at Staffordshire County Council, committed to community welfare.
- Benefits: Enjoy competitive salary, rewards, and benefits with opportunities for career growth.
- Other info: Flexible working arrangements and a commitment to equal opportunities.
- Why this job: Make a real difference in children's lives while developing your skills in a supportive environment.
- Qualifications: Level II in Business Administration and IT competency required.
The predicted salary is between 24000 - 28000 £ per year.
Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen – it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.
Location: Biddulph Town Hall, High Street, Biddulph, Stoke on Trent, Staffordshire, ST8 6AR. You will be predominantly office based, although some home working is arranged on a rota basis depending on the demands of the service.
Main Responsibilities
- You will provide core business functions in addition to working closely with a range of Practitioner Leads, Team Manager, Family Practitioners, Professionals and Partners.
- You will need full knowledge of Microsoft Office 365 and the ability to utilise the main applications.
- You’ll also chase workers for paperwork to make sure work is completed to the required deadlines.
- A part of this role is inputting data in our database, sharing data, and helping to ensure the database is up to date and accurate by cleansing data as and when needed.
- In addition, there is a requirement to support wider more generic office functions to support the delivery of all business support services.
The Ideal Candidate
- Working in Business Support requires teamwork, good organisational skills and a good level of competency using IT systems.
- We are also looking for you to have the following essential criteria:
- Level II in Business Administration or equivalent qualification.
- An IT qualification equivalent to the competency level of ECDL or equivalent.
- Good communication skills because you’ll interact with lots of people across the organisation and externally through phone, in person and email.
- Good organisational skills and attention to detail, as you’ll be keeping data updated and you’ll be working to deadlines.
- And ideally we'd like you to have:
- A flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly.
- A passion to always give the best service.
But it’s important to note that if you’re unsure whether your experience or skills are suitable, please get in touch with the recruiting manager, Tracy Egan, Business Support Team Leader at tracy.egan@staffordshire.gov.uk. Interviews will be held on 17 June 2026. Previous applicants need not apply.
Recruitment Process
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
Benefits
In addition to your salary, as a member of staff, you will have access to our rewards and benefits – Careers at Staffordshire.
Equal Opportunities
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Business Support Assistant (Practitioner Team) in Biddulph employer: WMJobs
Staffordshire County Council is an exceptional employer, offering a supportive work culture that values teamwork and dedication in the vital role of Business Support. Located in Biddulph Town Hall, employees benefit from a flexible working environment, opportunities for professional growth, and access to a comprehensive rewards package, all while contributing to meaningful services for children and families in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant (Practitioner Team) in Biddulph
✨Tip Number 1
Network like a pro! Reach out to current or former employees in Business Support roles. They can give you insider tips on what the team values and how to stand out during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to teamwork, organisation, and IT skills. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your passion! During the interview, share specific examples of how you've gone above and beyond in previous roles. This will demonstrate your commitment to providing excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the success of Children’s Services.
We think you need these skills to ace Business Support Assistant (Practitioner Team) in Biddulph
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you care about supporting children and families in the community, so share why this work matters to you.
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experiences align with the job description. We’re looking for specific examples of your organisational skills and IT competency, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and helps us keep track of your application efficiently.
How to prepare for a job interview at WMJobs
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Assistant role. Familiarise yourself with the key responsibilities and how they contribute to the success of Children’s Services. This will help you articulate how your skills align with the job.
✨Show Off Your IT Skills
Since the role requires proficiency in Microsoft Office 365, be prepared to discuss your experience with these applications. Consider bringing examples of how you've used them in previous roles, especially for data management and communication tasks.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage multiple tasks and meet deadlines. Think of specific instances where you successfully organised projects or maintained accurate data. This will show that you can handle the demands of the role effectively.
✨Communicate Clearly and Confidently
Good communication is key in this position. Practice answering common interview questions clearly and confidently. Remember, you'll be interacting with various stakeholders, so showcasing your communication skills during the interview is crucial.
