37 hours per week
£37,280 - £39,152 per annum
Make a Difference. Sustain Tenancies. Provide Excellent Services.
North Warwickshire Borough Council provides housing services to over 2,600 tenants. We're committed to delivering excellent services and ensuring residents have a genuine voice in how those services are designed and improved.
We're looking for an enthusiastic and creative Tenant Involvement and Experience Officer to join our Housing Team in this exciting new role. This opportunity is ideal for someone who enjoys working directly with people, building relationships and bringing fresh ideas to tenant engagement. If you're passionate about making a difference and confident using social media to connect with people, we'd love to hear from you.
About The Role
- Develop and deliver innovative engagement activities
- Meet residents face-to-face to understand their experiences and gather feedback
- Use social media and digital channels to increase participation and reach new audiences
- Support colleagues to embed resident insight into service planning and delivery
About You
- Has excellent communication and relationship-building skills
- Enjoys engaging with people from diverse communities
- Is confident using social media and digital engagement tools
- Can analyse feedback and present information clearly
- Has experience in housing, customer engagement, community development or a related field
Knowledge of social housing and consumer standards would be beneficial, but we welcome applicants who bring energy, creativity and a commitment to putting tenants at the centre of service delivery.
Employment package
- Generous annual leave allowance (including statutory Bank Holidays and 2 extra statutory days)
- Local Government Pension Scheme, with an employer contribution rate of 22.1%
- Flexible working (including hybrid working) available for certain roles
- Learning and Development opportunities
- Family Friendly Policies
- Generous compassionate leave
and more
For an informal discussion about the role, please contact May Read via mayread@northwarks.gov.uk.
The closing date for the receipt of applications is Sunday 13th September 2026.
#J-18808-Ljbffr
Tenant Involvement and Engagement Officer in Atherstone employer: WMJobs
Worcestershire County Council is an exceptional employer, offering a supportive and friendly work environment for Social Workers in the picturesque Malvern Hills area. With a strong emphasis on professional development, flexible working arrangements, and a commitment to employee well-being, you will thrive in a culture that values collaboration and innovation. Join a dedicated team where your contributions are recognised and where you can make a meaningful impact in the lives of those you support.
