At a Glance
- Tasks: Support and maintain a vast network infrastructure for over 10,000 users.
- Company: Join Birmingham City Council, a leader in promoting inclusivity and community service.
- Benefits: Enjoy a competitive salary, work/life balance, and professional development opportunities.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Make a real impact on essential services for over a million citizens.
- Qualifications: Basic knowledge of network technologies and a passion for problem-solving.
The predicted salary is between 28598 - 34434 € per year.
An excellent chance awaits an enthusiastic individual to become an Associate Infrastructure Engineer – Networks and work with a team of Network Professionals. This opportunity provides exposure to a vast WAN that covers more than 200 sites and uses advanced network technologies from renowned vendors such as Cisco, Checkpoint, F5, and Smoothwall. With over 10,000 users, our infrastructure is critical to support the essential services provided to over a million citizens in the city. Your role would be to support this infrastructure and ensure that it operates smoothly.
What You Will Do
- Provide technical assistance to the customer base.
- Provide Tier 1 support for the day-to-day running of the Network, Internet services, Load-balancing and Firewall services.
- Participate in the installation of new sites, from site survey to go-live.
- Raise requests to order and cease circuits.
- Co‑ordinate delivery of new circuits and installations with third‑party suppliers.
- Maintain records related to Network topology.
- Assist in the coordination and delivery of operational changes.
- Troubleshoot technical problems, challenges and complexities that exist within the network.
- Configure, install, maintain and update Cisco Access Points, Routers and switches.
- Monitor the network using our system monitoring/reporting tool, SolarWinds.
We Will Support You With
- An environment that values curiosity, autonomy and working in the open.
- An engaged and supportive leadership with a clear vision.
- Training and development opportunities to help you progress and be the best you can be.
- An inclusive workplace committed to reflecting the public we serve.
- A benefit package designed to promote a great work/life balance.
- Exposure to all digital and technology teams and services areas across the council.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs or if there is any way in which we can support you through your application. Proof of right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Associate Infrastructure Engineer - Networks employer: WMJobs
Birmingham City Council is an exceptional employer that fosters a culture of curiosity and autonomy, providing a supportive environment for its employees. With a strong commitment to professional development, inclusive practices, and a focus on work/life balance, the council offers unique opportunities to engage with advanced network technologies while serving over a million citizens. Join us to be part of a dedicated team that values your growth and contributions in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Infrastructure Engineer - Networks
✨Tip Number 1
Network, network, network! Reach out to professionals in the field through LinkedIn or local meetups. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to network infrastructure. We recommend doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through projects or contributions to open-source initiatives. We love seeing practical examples of your work, so don’t hesitate to share your GitHub or any relevant portfolio during interviews.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in our community.
We think you need these skills to ace Associate Infrastructure Engineer - Networks
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Associate Infrastructure Engineer role. Highlight relevant experience with network technologies and any specific skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about networks and how your background makes you a great fit for this position. Let us know what excites you about working with advanced technologies.
Showcase Your Technical Skills:Don’t forget to mention your technical skills, especially with Cisco, Checkpoint, and other tools mentioned in the job description. We’re looking for someone who can hit the ground running, so make those skills stand out!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at WMJobs
✨Know Your Tech
Make sure you brush up on the specific technologies mentioned in the job description, like Cisco, Checkpoint, and F5. Familiarise yourself with their functionalities and how they relate to network infrastructure. This will show your enthusiasm and readiness to dive into the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss past experiences where you've troubleshot technical issues or supported network operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and ability to work under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the team dynamics, ongoing projects, or the tools they use for monitoring like SolarWinds. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
✨Show Your Team Spirit
Since this role involves working closely with a team, be ready to talk about your collaborative experiences. Share examples of how you’ve worked with others to achieve common goals, especially in a tech environment. It’s all about showing that you can contribute positively to the team culture.
