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- Tasks: Be the first point of contact for emergency service users and gather vital information.
- Company: Local government organisation dedicated to community support and safety.
- Benefits: Full-time hours, competitive pay, and the chance to make a real difference.
- Why this job: Join a vital team providing essential support in emergency situations.
- Qualifications: Strong communication skills and attention to detail are a must.
- Other info: Flexible hours, including weekends, with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A local government organization in England seeks a full-time Emergency Duty Service Call Taker. You will be the first point of contact for service users, gathering information and completing records. The ideal candidate will exhibit strong communication skills and attention to detail, and must be available for varying hours, including weekends. This role is crucial for providing social work support in emergency situations.
After-Hours Emergency Duty Call Taker employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After-Hours Emergency Duty Call Taker
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what an Emergency Duty Service Call Taker does and be ready to discuss how your skills match up. We want to see that you understand the importance of being the first point of contact in emergency situations.
✨Tip Number 2
Practice your communication skills! Since this role relies heavily on clear and effective communication, we suggest doing mock interviews with friends or family. This will help you articulate your thoughts and show us you're ready to handle those urgent calls.
✨Tip Number 3
Be flexible with your availability. The job requires varying hours, including weekends, so make sure you highlight your willingness to adapt. We love candidates who can show they’re ready to jump in whenever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team and making a difference in emergency situations.
We think you need these skills to ace After-Hours Emergency Duty Call Taker
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about being the first point of contact, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively gather information and support service users.
Pay Attention to Detail: Attention to detail is key in this job, so ensure your application is free from typos and errors. Double-check your records and examples to show us that you can handle important information accurately.
Be Flexible with Your Availability: Mention your availability in your application. Since the role requires varying hours, including weekends, let us know how flexible you can be. This shows you're ready to step up when needed!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at WMJobs
✨Know the Role Inside Out
Make sure you thoroughly understand what an After-Hours Emergency Duty Call Taker does. Familiarise yourself with the responsibilities, especially around gathering information and completing records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about situations where you had to gather information from others or explain complex issues clearly. Practising these scenarios can really help you shine during the interview.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss how you ensure accuracy in your work. You might want to share specific instances where your attention to detail made a difference, whether it was in record-keeping or handling sensitive information.
✨Be Flexible and Ready for Varying Hours
Since the job requires availability for varying hours, including weekends, be prepared to discuss your flexibility. Highlight any previous experience working irregular hours or managing your time effectively. This shows that you're ready to meet the demands of the role without hesitation.
