At a Glance
- Tasks: Support various teams with data input, filing, and document management.
- Company: Join the Shropshire Fire and Rescue Service, committed to community safety.
- Benefits: Enjoy flexible working hours, health benefits, and a local government pension scheme.
- Other info: Free parking and a supportive work environment focused on diversity and inclusion.
- Why this job: Make a difference in your community while developing essential administrative skills.
- Qualifications: Confident communication skills, GCSEs, and experience in Microsoft Office required.
The predicted salary is between 28142 - 28142 £ per year.
Shropshire Fire and Rescue Service is looking for an Administrative Support Officer to join our Service Support Team, which provides administrative support to various teams and officers throughout the Service. The role involves data input, information collation, filing, document management and serving as an initial contact point with the public, other organisations, and internal customers.
Responsibilities
- Data input and information collation
- Filing and document management
- Acting as an initial contact point with the public, other organisations, and internal customers
Qualifications
- Confident communication skills and excellent written skills
- Initiative, ability to prioritise work and meet deadlines
- OCR RSA Word Processing Stage 2 (or equivalent) and 2 GCSE passes A–C (or equivalent), one of which should be English Language
- Experience in Microsoft Office, including electronic diary management
Location
The position will be based primarily at Service Headquarters, St Michael’s Street, Shrewsbury, with occasional reception cover at Telford Training Centre, Stafford Park 1. Both sites provide free parking.
Benefits
- Local Government Pension Scheme
- Flexible Working Hours Scheme
- Paycare Health Benefits
- Occupational Health Services
Contact
Please contact Maxine Titley, Admin Support Team Supervisor, for an informal discussion at 01743 260257.
Closing date for applications: Wednesday 6th May 2026. We reserve the right to close this vacancy early should we receive a high volume of suitable applications. Shropshire Fire and Rescue Service has a strong commitment to equality, diversity and inclusion at work. We positively welcome applicants from disabled people and minority groups who are under‑represented in our Service.
Administrative Support Officer employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Shropshire Fire and Rescue Service on LinkedIn. A friendly chat can give us insider info about the role and help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Office and any other relevant software. We all know that being tech-savvy is a big plus in administrative roles, so be ready to demonstrate your abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows we’re genuinely interested in the position and appreciate the opportunity.
We think you need these skills to ace Administrative Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administrative Support Officer. We want to see how you can contribute to our Service Support Team!
Show Off Your Communication Skills: Since this role involves acting as a contact point for the public and internal customers, it's crucial to demonstrate your confident communication skills in your written application. Use clear and concise language to showcase your abilities.
Highlight Relevant Experience: Don’t forget to mention any experience you have with data input, document management, or using Microsoft Office. We love seeing how your past roles have prepared you for this position!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to receive and review your application, so don’t miss out!
How to prepare for a job interview at WMJobs
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Support Officer. Familiarise yourself with tasks like data input, document management, and being a point of contact for various stakeholders. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since confident communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve handled inquiries or collaborated with teams. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
The job requires prioritising work and meeting deadlines, so be ready to discuss how you manage your time and tasks. Bring up specific tools or methods you use to stay organised, such as electronic diary management or filing systems. This will show that you’re proactive and capable of handling the workload.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you might work on, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.