Various Prevention Roles X3

Description

Prevention Upper Foundation Roles:

Prevention Officer Technical 3A (temporary 6 months)

Safeside Support Officer Technical 3A (temporary up to 12 months)

Volunteer Support Officer Admin 2A (temporary up to 12 months)

Publish date: Wednesday 7th October 2026

Closing date: Monday 19 October at 12noon

Salary: £29,070.28 - £30,514.79

Hours: 37 hours Full time

Overview

West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of over 2.9 million people.

Our vision is ‘Making the West Midlands safer, stronger and healthier’.

This vision and the strategic goals outlined in ‘Our Strategy’ are what drives the people, professionalism and pride with which we serve our communities.

Due to colleagues taking up temporary promotion opportunities and periods of family leave, we have several exciting opportunities to join our Prevention Delivery team.

These Upper Foundation level positions are an excellent entry point into a career with West Midlands Fire Service, offering the chance to make a real difference in local communities while developing valuable skills and experience. Full training will be provided, with opportunities for further development and progression as future vacancies arise.

Prevention Officer

Provide targeted support, education and intervention to adults, children and young people who may be vulnerable to fire-related risks. Working alongside partner agencies, you will manage a

caseload, deliver person-centred support, and help improve safety, health and wellbeing outcomes across West Midlands communities.

Safeside Support Officer

Play a key role in the day-to-day operation of Safeside, our immersive safety education centre. You will support programme delivery, visitor experiences, bookings, administration, facilities coordination and performance monitoring to ensure high-quality learning experiences for thousands of visitors each year.

Volunteer Support Officer

Support and develop our volunteer workforce, ensuring volunteers are recruited, trained, deployed and recognised effectively. You will help coordinate volunteering activity, maintain records and systems, and work with communities and partners to grow volunteering opportunities across Prevention programmes.

Responsibilities

· Support or Deliver prevention, education and community safety activities that make a positive difference to people across the West Midlands.

· Work directly with children, young people, adults, volunteers and partner organisations to achieve positive outcomes.

· Build and maintain effective relationships with a wide range of audiences, stakeholders and community groups

· Manage records, systems, data and reporting to support high-quality service delivery.

· Support safeguarding, equality, diversity and inclusion, ensuring services are accessible and responsive to community needs

Experience and skills

We're looking for motivated people with good communication and organisational skills, experience working with the public in community, education, volunteering or customer-focused environment. Relevant training and development will be provided.

Essential skills or experience

· Good communication and interpersonal skills, with the ability to engage and build relationships with a wide range of people.

· Experience working with the public and delivering customer-focused services within community, education, volunteering or other people-centred environments.

· Strong organisational skills with the ability to manage competing priorities and work to deadlines.

· Ability to use IT systems effectively, maintain accurate records and produce reports or monitoring information.

· Able to work independently, use initiative and contribute positively as part of a team.

Desirable skills or experience

· Experience working within prevention, community safety, education, volunteering, health and wellbeing, or public sector services.

· Experience supporting, coordinating or developing volunteers, programmes or community initiatives.

· Knowledge of safeguarding, risk reduction, behaviour change or community engagement approaches.

· Experience of monitoring performance, analysing data and using findings to improve services.

· Experience of partnership working with external agencies, schools, community organisations or other stakeholders.

· Understanding of the challenges facing vulnerable individuals and diverse communities.

Benefits

We offer a friendly working environment and benefits including:

- enhanced family leave benefits, including 52 weeks fully paid maternity and adoption leave

· flexible and agile working arrangements

· on-site free gym facilities

· free parking.

We also offer access to an in-house occupational health facility - including occupational health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors.

In addition, employees have access to:

· 24/7 Employee Assistance Programme

· wellbeing programmes

· ‘blue light’ discounts across many retailers through partner schemes

· Sports and Welfare scheme (for a small fee) – with access to discounted products and services.

Diversity

We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under-represented in our service, we particularly encourage applications from these groups.

WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member.

Successful candidates will be subject to necessary pre-employment checks, including - where applicable - relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work. All applicants will be required to provide two suitable references.

How to apply

To apply, please complete the application questions outlining your skills and experiences in line with the job description.

Job Description - Volunteer Support Officer

Job Description - Prevention Officer

Job Description - Safeside Support Officer