Prevention Bookings Officer Prevention

Bookings Officer - Prevention Administrator - Role Profile Admin 2B Publish date: Wednesday 29 October 2025 Closing date: Tuesday 11 November 2025 at 11:59pm Salary: 26403 - 27694 Hours: Temporary contract full time 37 hours per week Monday to Friday Overview West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England serving an area of 902km square and a population of more than 2.9 million people. Our vision is Making the West Midlands safer stronger and healthier. This vision and the strategic goals outlined in Our Strategy are what drives the people professionalism and pride with which we serve our communities. An exciting opportunity has arisen to join our Prevention Bookings Team on a temporary basis until Tuesday 31 March 2026. Our Prevention Bookings Team play an important part in the delivery of Prevention activities and education aimed at reducing risk and vulnerability to fire and other emergencies. We are looking for an individual who under the direction of the Bookings Team Supervisor can work to tight deadlines to process and progress referrals received for Prevention activities and education to an excellent standard. Responsibilities provide a point of contact for internal and external customers create records assess and prioritise risk book appointments / visits provide an excellent level of customer service administrative support and data input utilising word processing and spreadsheets process and schedule school visits to Safeside our experiential learning centre Experience