IT Trainer – Autonomy & Innovation
Help People Actually Understand Their Tech.
This is a brilliant opportunity for someone who loves helping people become confident with everyday technology—not through long, formal L&D programmes, but through practical training, simple guides, and friendly “ask me anything” support.
This isn’t a classroom‑only role. You’ll be visible, approachable, and hands‑on – the person colleagues naturally go to when they’re stuck, curious, or want to learn something new.
What You’ll Be Doing
- Deliver onboarding sessions for new starters twice a month, guiding them through the essentials like Teams, Outlook, OneDrive, AVD/Citrix access, and modern collaboration tools.
- Run drop‑in clinics and “ask‑me‑anything” sessions across multiple offices.
- Help people with everyday tasks: better Excel habits, Teams device switching, mail merge basics, resizing phone screens, using Copilot, or sharing documents the right way.
- Create bite‑sized content—short guides, FAQs, quick videos, tips—that explain things in a simple, friendly way.
What Makes This Role Interesting
- You don’t need to be highly technical – we appreciate clear, calm guidance.
- You’ll shape learning culture from the ground up. This isn’t a rigid L&D department; you can be creative and experiment.
- Real autonomy. If you want to build micro‑lessons, create a product catalogue for common requests, automate a workflow, or launch a mini‑learning series, you’ll be encouraged, not blocked.
- Variety every day. One moment you’re helping someone use Teams correctly; the next you’re putting together a 5‑second Excel tip video.
What We’re Looking For
- Experience in IT, with experience or an interest in training.
- Strong working knowledge of Microsoft 365, especially Teams, Outlook, Excel, Word, and OneDrive.
- Someone who can stand up in front of a room and explain things clearly.
- Ability to create simple, structured documentation and learning content.
- Not essential: Formal L&D background—what matters is your comms style and desire to help.
Job Details
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Information Technology
- Industries: IT System Training and Support
- Location: London, England, United Kingdom
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Contact Detail:
WMDO - World Medical Device Organization Recruiting Team