Data Monitoring & Impact Officer in Birmingham

We’re looking for a Data Monitoring & Impact Officer to join our Homelessness Team within the Housing, Property and Regeneration Directorate at WMCA. Your work will help deliver the region’s ambition to Design out Homelessness, contributing to developing innovative approaches to homelessness prevention across the West Midlands. As the Data Monitoring & Impact Officer, you will be instrumental in capturing, analysing, and reporting on data from a range of homelessness prevention projects. Your expertise will ensure that these projects are not only effective but continuously improved. You’ll be at the heart of capturing the learning and measuring the impact of these initiatives, ensuring they meet the needs of the people they’re designed to support. If you’re passionate about using your skills to create meaningful change, this is the opportunity for you. Apply today and become part of the solution to Designing out Homelessness in the West Midlands. This role is being offered on a permanent basis.

What you will be doing:

• Lead on the collection, cleansing, and analysis of both qualitative and quantitative data from commissioned homelessness prevention projects.
• Prepare and present detailed monitoring reports to meet funder requirements, showing how the projects are achieving their goals and where improvements can be made.
• Review and improve existing project monitoring systems to ensure they are accurate, effective, and aligned with the needs of stakeholders.
• Build strong relationships with our commissioned delivery partners, providing practical support to assist with accurate reporting and resolving any issues in a timely manner.
• Support the Project Coordinator in developing case studies, focus groups, and interviews to measure the impact and effectiveness of commissioned projects.
• Help to design and track KPIs and outcomes that measure the impact of homelessness prevention efforts.

What’s Essential:

• Skilled at working autonomously, managing your time and workload to meet deadlines in a fast-paced, ever-evolving environment.
• Experienced in managing and analysing large and complex data sets, with advanced skills in tools like PowerBi and Excel.
• Skilled at presenting data clearly and working with various stakeholders to guide and support effective reporting.
• Experienced in using and developing management information systems or databases.
• Have an understanding about the issues surrounding homelessness and prevention strategies, with a strong desire to contribute to meaningful change.
• Highly organised and meticulous in your approach, ensuring that all data is accurate and reports are clear and actionable.
• Enjoy working collaboratively across teams and building relationships with external partners to achieve shared goals.
• A good standard of education, including Maths and English at GCSE or equivalent level.

Location: The location for this role is Summer Lane, Birmingham with at least 2 days a week spent in the office.

How to apply:

• Create your Careers Account. Register with your name, email address, and a password.
• Build your Profile. Upload your CV to help populate your career and education details.
• Write your Supporting Statement. Make sure to address each of the required essential criteria.
• Submit your application. Do one final check and once complete, click submit.

Anonymised Applications: Your uploaded CV won’t be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It’s your chance to showcase your skills and experience.

Reasonable adjustments: If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (careers@wmca.org.uk).

Salary and benefits: We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes:

• Local Government Pension Scheme (one of the most generous pension schemes in the UK).
• Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs).
• 28 days paid annual leave (with an option to purchase more) + Statutory days.
• EV car benefit scheme.
• Healthcare plans.
• Discounted gym membership, will writing, and mortgage advice.
• An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
• 3 days of paid leave each year to volunteer.
• Interest-free financing through SmartTech to buy the latest technology.
• Discounted shopping with over 2,000 big-name retailers, and more.
• You can now also obtain a Costco membership through the WMCA.
• Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts.
• EyeCare Scheme, offering a free eye test and a financial contribution towards your glasses.

Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it’s needed most. What you do, really matters. Your expertise will help make a big difference, improving people’s lives, every day.

Our Values: Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations.

• Collaborative: Team Focused – working as part of a team, managing and leading. Service Driven – customer, resident and partner focused.
• Driven: Empowered and Accountable – taking ownership and leading when needed. Performance Focused – being ambitious and going the extra mile.
• Inclusive: One Organisation Mindset – believe in each other’s expertise. Open and Honest Communication – we do what we say we are going to do.
• Innovative: Forward Thinking – embrace change and open to new possibilities. Problem Solving – go for clear and simple whenever possible.

Creating an inclusive workplace: WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We’re a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don’t fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don’t let these factors deter you from applying.

Right to Work in the UK: Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).