At a Glance
- Tasks: Lead a team to ensure safe and efficient train operations while maintaining quality standards.
- Company: Join West Midlands Trains, a key player in delivering reliable transport for millions.
- Benefits: Enjoy free travel, a great pension, and discounts at over 800 retailers.
- Other info: Commit to a minimum of 14 months to build expertise and advance your career.
- Why this job: Make a real impact on train services and develop your leadership skills.
- Qualifications: Experience in team management and knowledge of safety regulations required.
The predicted salary is between 30000 - 40000 £ per year.
West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - London Northwestern Railways & West Midlands Railways. We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of this, we are recruiting an Operations Team Leader, on a full-time, permanent basis, based in Shrewsbury.
Key Responsibilities
- Responsible to Operations Manager for supervision of shunting.
- All movements and cleaning activities within Depot limits, and that Quality Control and Safety Standards are met and maintained.
- Responsible for the allocation and control of trains to ensure efficient and punctual service is maintained.
- Liaise with relevant controls, to ensure service requirements are met, liaise with Team Leader and Team Managers to ensure priorities are known and met.
- Responsible for allocation of work to all subordinate staff, control and discipline of staff, SCWR Regulations, Rules and Regulations, Sickness Monitoring, booking on and off of staff, compliance and control of rosters, fitness for duty.
- Development / One to One/ Team Briefs / Safety Meetings.
- Responsible for reporting of trains to Control, Network Rail, Team Manager and the Operations Manager.
- Responsible for enforcement of SCWR, Network Rail, Group Standards, Rule Book, COSHH and local Safety and Quality Standards.
- Shunting Duties as required.
- Maintain and compile records as required.
- Allocation of work, control and motivation within a team of staff.
- Advise and support as necessary.
- Carry out first line management actions with respect to Poor Performance, attendance monitoring, discipline, accident reporting and investigation etc.
- Control of contractors.
Skills, Knowledge & Expertise
- Pass out Rules and Regulations BR Rule Book.
- Track Safety.
- Traction knowledge.
- Computer literacy (basic skills).
- SCWR Permit.
- A2 SPTS6 Assessment Qualified.
- COSHH.
- Squire.
- Cleaning Standards.
To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence. This also includes existing colleagues who move by internal promotions and transfers. This time allows our future colleagues to support personal career development by allowing time to build strong knowledge and expertise.
Job Benefits
- A defined benefit pension from day 1 – one of the best in the UK.
- Free travel on all London Northwestern and West Midlands Railway services for you, your spouse/partner, and dependents.
- 75% off all other train operating companies for you, your spouse/partner, and dependents.
- 8 Friends and Family Day passes to gift per annum on our network.
- A 24/7 Virtual GP service for you and your household.
- Our Employee Assistance Programme (EAP) - A confidential employee benefit that supports you with personal or work-related issues affecting your home life, work life, health, or wellbeing.
- Our cycle to work scheme with Evans Cycles.
- A retail discount portal - offering savings, discounts and cashback at over 800 retailers and restaurants.
Operations Team Leader in Shrewsbury employer: WM Trains
West Midlands Trains is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With a commitment to safety and reliability, employees benefit from a defined pension scheme, free travel for themselves and their families, and numerous discounts, all while working in a dynamic environment that fosters growth and teamwork in the heart of Shrewsbury.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Team Leader in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to current employees at West Midlands Trains on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about delivering a safe and reliable service.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you’d handle team management and safety standards, as these are key in the Operations Team Leader role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Operations Team Leader in Shrewsbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Team Leader role. Highlight your relevant experience in supervision, safety standards, and team management to show us you’re the perfect fit!
Showcase Your Skills:Don’t forget to mention your knowledge of SCWR Regulations, Track Safety, and any computer skills you have. We want to see how your expertise aligns with what we need for this position.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WM Trains
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of the Operations Team Leader role. Familiarise yourself with shunting procedures, quality control standards, and safety regulations. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you allocated work, motivated staff, or handled performance issues. Being able to demonstrate your leadership experience will be crucial for this role.
✨Brush Up on Relevant Regulations
Since the job involves compliance with SCWR, Network Rail, and other safety standards, it’s essential to have a good grasp of these regulations. Review the BR Rule Book and any other relevant materials so you can discuss them knowledgeably during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team and the organisation as a whole.
