We are seeking a experienced Operations and Presentation Team Leader, to join our team.
You will lead and deliver the Operational and Presentation plan by the best utilisation of resources and facilities, across our Camden and Bletchley sites.
You will also identify opportunities to improve West Midlands Trains Operational and Presentation processes achieving customer expectations.
You will lead and deliver the Operational and Presentation plan by the best utilisation of resources and facilities, across our Camden and Bletchley sites.
You will also identify opportunities to improve West Midlands Trains Operational and Presentation processes achieving customer expectations.
Key Responsibilities
- Work to the instruction of the Depot Operations Manager or Fleet Outstations Manager as directed and within competence
- Ensure the safe delivery of all Traction and Rolling Stock for service, safe, clean and on time
- Your personal safety and the safety of others at all times, report any close calls, safety opportunities and accidents/incidents through the correct process
- Ensure all accidents/incidents and near misses are accurately reported. Play an active role in any investigation
- Effectively create & deliver toolbox talks and briefs at applicable depot/outstation locations
- Ensure compliance with processes and procedures in respect of the Operational Standards, Quality, Safety and Environmental Management Systems, taking remedial action where necessary
- Lead the Shunter teams, ensuring safe and compliant operational movements of all rolling stock within depot/outstation limits and comply with training, local instructions, rules and regulations
- Ensure clear and concise communications from Shunters to Drivers and Signalmen and applicable operational standards are achieved through relevant operations checks
Skills, Knowledge and Expertise
- Experience in working with Health and Safety, Quality, and Environmental policies and practices
- Leadership experience ideally within a railway operational and train presentation environment is desirable
- Must have an ability to communicate clearly and confidently with all levels of personnel both written and oral
- Demonstrate ability to work on own initiative
- NVQ Level 3 supervisory management or Institute of Leadership and Management (ILM) or previous demonstratable leadership experience is desirable
- Assessors qualification is desirable
- Knowledge of Rail Rules and Regulations
- Good interpersonal skills
- Knowledge of CoSHH is desirable
- Road vehicle driving License is essential, and authority to drive Railway Service vehicles
To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence. This also includes existing colleagues who move by internal promotions and transfers. This time allows our future colleagues to support personal career development by allowing time to build strong knowledge and expertise.
Benefits
- A defined benefit pension from day 1 – one of the best in the UK.
- Free travel on all London Northwestern Railway and West Midlands Railway services for you, your spouse/partner, and dependents.
- 75% off all other train operating companies for you, your spouse/partner, and dependents.
- 8 Friends and Family Day passes to gift per annum on our network.
- A 24/7 Virtual GP service for you and your household.
- Our Employee Assistance Programme (EAP)- A confidential employee benefit that supports you with personal or work-related issues affecting your home life, work life, health, or wellbeing
- Our cycle to work scheme with Evans Cycles.
- A retail discount portal- offering savings, discounts and cashback at over 800 retailers and restaurants.
Operations & Presentation Team Leader employer: WM Trains
As a Carriage Cleaner Supervisor at our Worcester depot, you will join a company that prioritises employee wellbeing and professional growth. With a strong focus on safety and compliance, we offer a supportive work culture where your leadership skills can thrive, alongside excellent benefits such as a defined benefit pension, free travel for you and your family, and access to a 24/7 Virtual GP service. Our commitment to your development ensures that you will have the opportunity to build expertise and advance your career in a meaningful way.
