At a Glance
- Tasks: Keep our trains spotless and ready for journeys while working in a dynamic team.
- Company: Join a leading railway company with a commitment to cleanliness and customer satisfaction.
- Benefits: Competitive salary, free travel, pension, and discounts at over 800 retailers.
- Other info: Enjoy career growth opportunities and a supportive work environment.
- Why this job: Make a difference by ensuring a clean environment for passengers on their journeys.
- Qualifications: Willingness to learn, great communication skills, and flexibility for night shifts.
The predicted salary is between 26320 - 30721 € per year.
Your role is to ensure our trains are clean and tidy. You will be working as part of a team based at Birmingham New St with regular travel required to Wolverhampton. You will be responsible for cleaning our trains ready for customer journeys. Please note this is a night shift and the hours of duty are 22:00 - 05:42.
What does the role involve?
- Use of specialist cleaning chemicals and equipment
- Take responsibility for materials and equipment provided to carry out tasks required
- Undertake controlled emission toilet (CET) extractions when required
- Complete audit sheets as required and report non-conformances to Train Presentation Supervisor
- Disposal of rubbish removed from trains in the appropriate location
- Remove full bin liners and re-line on train bins when found full or nearly full
- Fit seat reservation labels where required by local arrangements
What skills and experience do I need to do the job?
- A willingness to learn and work to company set standards
- Flexibility - this role is permanent night shift
- Being a great communicator – both written and verbal communication
- Happy to be training on how to handle bio-hazards and sharps
- Being happy to work on and off trains and platforms at stations
- To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence.
What are the salary and benefits that come with the role?
- Salary of £26,320 rising to £30,721 upon successful completion of probation
- A defined benefit pension from day 1 – one of the best in the UK.
- Free travel on all London Northwestern and West Midlands Railway services for you, your spouse/partner, and dependents.
- 75% off all other train operating companies for you, your spouse/partner, and dependents.
- 8 Friends and Family Day passes to gift per annum on our network.
- A 24/7 Virtual GP service for you and your household.
- Our Employee Assistance Programme (EAP) - A confidential employee benefit that supports you with personal or work-related issues affecting your home life, work life, health, or wellbeing.
- Our cycle to work scheme with Evans Cycles.
- A retail discount portal - offering savings, discounts and cashback at over 800 retailers and restaurants.
Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out. As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation. Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.
On Train Cleaner - Permanent Nights in Birmingham employer: WM Trains
Join our team as an On Train Cleaner at Birmingham New St, where you will play a vital role in ensuring our trains are clean and ready for customer journeys. We offer a competitive salary with excellent benefits, including free travel for you and your family, a robust pension scheme, and opportunities for personal growth within a supportive work culture. Embrace the chance to develop your skills while working in a dynamic environment that values inclusivity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land On Train Cleaner - Permanent Nights in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Dress the part! Even though this role is about cleaning trains, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace On Train Cleaner - Permanent Nights in Birmingham
Some tips for your application 🫡
Show Us Your Enthusiasm:When you're writing your application, let your passion for cleanliness and teamwork shine through! We want to see that you're excited about the role and ready to contribute to keeping our trains spotless.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experience and skills, especially those related to cleaning and communication. We appreciate a well-structured application!
Highlight Relevant Experience:If you've worked in similar roles or have experience with cleaning chemicals and equipment, make sure to mention it! We love candidates who can demonstrate their ability to handle the responsibilities of the job.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WM Trains
✨Know Your Role
Make sure you understand the responsibilities of an On Train Cleaner. Familiarise yourself with the cleaning processes, the use of specialist chemicals, and the importance of maintaining high standards. This will show your potential employer that you're serious about the job.
✨Show Your Flexibility
Since this is a permanent night shift role, be prepared to discuss your availability and willingness to work these hours. Highlight any previous experience you have with night shifts or similar roles to demonstrate your adaptability.
✨Communicate Clearly
As a cleaner, you'll need to report issues and communicate effectively with your team. Practice articulating your thoughts clearly and confidently. You might even want to prepare some examples of how you've successfully communicated in past roles.
✨Emphasise Your Willingness to Learn
This role requires training on handling bio-hazards and sharps, so express your eagerness to learn and adapt. Share any relevant experiences where you've quickly picked up new skills or knowledge, as this will reassure them of your commitment to safety and quality.
