At a Glance
- Tasks: Lead a team to deliver top-notch cleaning services at our Tyseley depot during night shifts.
- Company: Join a leading railway company committed to safety and quality.
- Benefits: Enjoy a competitive salary, free travel, and a fantastic pension from day one.
- Other info: Great career development opportunities with a supportive team environment.
- Why this job: Make a real difference in maintaining cleanliness and safety in the railway industry.
- Qualifications: Experience in cleaning or facilities management and strong leadership skills required.
The predicted salary is between 29086 - 29086 € per year.
We are seeking a proactive and experienced Cleaning Team Supervisor to manage operations at our Tyseley depot. This is a permanent night shift and shift times are 18:45 - 06:00. This is a safety-critical role responsible for delivering high-quality train cleaning services through effective team management, planning, and resource management. You will oversee day-to-day cleaning operations, ensuring customer expectations, quality standards, and operational efficiency are consistently achieved. The role requires a skilled manager who has a focus on safety and compliance along with the motivation to improve processes and team performance.
What does the role involve?
- Motivate a team of cleaning staff to deliver efficient and high-quality cleaning services
- Develop and manage cleaning plans and staff rosters aligned with operational schedules
- Ensure compliance with Health & Safety legislation, COSHH, and company procedures
- Manage staff matters including attendance, training, discipline, and PPE compliance
- Monitor performance and quality standards, providing KPI reporting
What skills and experience do I need to do the job?
- Experience within a cleaning, facilities, or similar operational environment
- Proven supervisory or team management experience
- Strong communication skills with the ability to motivate and manage performance
- Good IT skills, including use of spreadsheets and planning tools
To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence. This also includes existing colleagues who move by internal promotions and transfers. This time allows our future colleagues to support personal career development by allowing time to build strong knowledge and expertise.
What are the salary and benefits that come with the role?
- Salary of £29,086
- A defined benefit pension from day 1 – one of the best in the UK.
- Free travel on all London Northwestern and West Midlands Railway services for you, your spouse/partner, and dependents.
- 75% off all other train operating companies for you, your spouse/partner, and dependents.
- 8 Friends and Family Day passes to gift per annum on our network.
- A 24/7 Virtual GP service for you and your household.
- Our Employee Assistance Programme (EAP) - A confidential employee benefit that supports you with personal or work-related issues affecting your home life, work life, health, or wellbeing.
- Our cycle to work scheme with Evans Cycles.
- A retail discount portal - offering savings, discounts and cashback at over 800 retailers and restaurants.
Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out. As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation. Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.
Cleaning Team Supervisor (Permanent nights) in Birmingham employer: WM Trains
Join our team as a Cleaning Team Supervisor at our Tyseley depot, where we prioritise safety, quality, and employee development. Enjoy a competitive salary, excellent benefits including free travel for you and your family, and a supportive work culture that fosters growth and compliance. With a commitment to inclusivity and personal career advancement, we offer a rewarding environment for those looking to make a meaningful impact in the railway industry.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Team Supervisor (Permanent nights) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities industry. You never know who might have a lead on a Cleaning Team Supervisor role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and safety compliance. We recommend using the STAR method to structure your answers, showcasing your experience and how you’ve motivated teams in the past.
✨Tip Number 3
Showcase your IT skills! Brush up on your spreadsheet and planning tool knowledge, as these are crucial for managing cleaning plans and staff rosters effectively. Consider creating a sample roster to demonstrate your skills during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Cleaning Team Supervisor (Permanent nights) in Birmingham
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in cleaning or facilities management. We want to see how you've successfully led teams and managed operations, so don’t hold back on those achievements!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit.
Demonstrate Your Leadership Skills:As a Cleaning Team Supervisor, you'll need to motivate and manage a team. Share examples of how you've inspired others and improved team performance in your past roles. We love to see that proactive attitude!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WM Trains
✨Know Your Cleaning Standards
Familiarise yourself with the specific cleaning standards and compliance regulations relevant to the role. This includes Health & Safety legislation and COSHH guidelines. Being able to discuss these in detail will show your commitment to quality and safety.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully motivated and managed a team in the past. Think about specific situations where you improved performance or resolved conflicts. This will demonstrate your leadership capabilities and understanding of team dynamics.
✨Be Ready with Operational Strategies
Think about how you would develop and manage cleaning plans and staff rosters. Be prepared to discuss your approach to ensuring operational efficiency and meeting customer expectations. This shows that you're proactive and have a strategic mindset.
✨Demonstrate Your IT Proficiency
Brush up on your IT skills, especially with spreadsheets and planning tools. Be ready to discuss how you’ve used these tools in previous roles to monitor performance and report on KPIs. This will highlight your ability to leverage technology for effective management.
