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- Tasks: Join our team as a Retail Assistant, serving delicious baked goods and ensuring customer satisfaction.
- Company: Stephens Bakery is a 150-year-old family business known for innovation and quality baking.
- Benefits: Enjoy competitive pay, free products, discounts, and career development opportunities.
- Why this job: Be part of a friendly team in a bustling environment with a focus on great service.
- Qualifications: A positive attitude, teamwork skills, and previous food retail experience are preferred.
- Other info: Flexible shifts available, with a quick hiring process including a paid work trial.
We have a new opportunity for the right individual to join our retail sales team, as a Retail Assistant, in our Bakery shop in Cowdenbeath.
Contract Type: Permanent
Hours: From 17 to up to 30 hours available
Pay: From £8.75 - £11.64 per hour
What You’ll Do:
- Provide excellent service to our amazing customers, every time, which may include serving their favourite hot pie, filling one of our award-winning morning rolls, boxing up a selection of cakes, and providing coffee.
- Ensure a great shopping experience for customers by answering queries and engaging in friendly conversation.
- Work a combination of morning, afternoon, and late afternoon shifts across the week, with rotas drawn up in advance for planning.
- Help set up display cabinets, put away deliveries, prepare salad and roll fillings, clean, restock, and rotate products.
- Provide occasional cover in another local shop as needed.
What You’ll Need:
- A positive attitude and strong work ethic.
- A team player who values teamwork for smooth operations.
- A passion for the hustle and bustle of a busy shop.
- Ability to offer consistently great customer service.
- Previous food retail experience is advantageous.
Does all of this sound like you? If so, we want you to join our Stephens team!
What You’ll Receive:
- Competitive Salary: £8.75 - £11.64 per hour
- Free products to our teams on shift.
- 20% off products across all shops on days off.
- Presents for our team at special moments (Christmas, Length of Service & Weddings).
- Staff referral scheme offering the potential to earn £150 for each referral.
- Free counselling for mental health, money, legal, or work matters.
- Discounts at over 1,000 high street and online retailers.
- Career development opportunities for team members.
About Us: Stephens Bakery is a 4th generation family business that is over 150 years in the baking. We are a company that embraces innovation, having been the first bakery to partner with convenience stores and open a stand-alone bakery drive-thru. With 15 retail shops and partnerships with Coop, Scotmid, Morrisons, and Independent retailers, we pride ourselves on traditional baking methods and sourcing the finest local ingredients.
The Next Steps: Like what you hear? Apply, and if your application is successful, you will be contacted for a short, 5-minute telephone interview, followed by an in-person interview and a paid work trial. The average hiring process takes around 2 weeks, but this is flexible to accommodate notice periods.
Retail Assistant - Cowdenbeath employer: Wm. Stephen (Bakers) Ltd.
Contact Detail:
Wm. Stephen (Bakers) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Cowdenbeath
✨Tip Number 1
Familiarise yourself with the products offered by Stephens Bakery. Knowing the menu inside out will not only help you answer customer queries but also show your enthusiasm for the role during the interview.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's in a casual conversation or during a visit to the shop, showing that you can engage positively with customers will make a great impression.
✨Tip Number 3
Highlight your teamwork experience when discussing your background. Since the role requires collaboration with others, sharing specific examples of how you've successfully worked in a team will resonate well with the hiring managers.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding shifts. Since the role involves various working hours, showing that you're adaptable and willing to cover different shifts can set you apart from other candidates.
We think you need these skills to ace Retail Assistant - Cowdenbeath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you provided excellent customer service, especially in food retail.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working in a busy shop environment. Mention your positive attitude and teamwork skills, as these are key qualities the company is looking for.
Highlight Relevant Skills: In your application, be sure to mention specific skills that align with the job description, such as your ability to engage with customers, handle food safely, and work efficiently under pressure.
Prepare for Interviews: If selected for an interview, prepare by thinking about examples from your past experiences that demonstrate your customer service skills and ability to work as part of a team. Be ready to discuss why you want to work at Stephens Bakery.
How to prepare for a job interview at Wm. Stephen (Bakers) Ltd.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with the role's requirements.
✨Demonstrate Team Spirit
Since teamwork is crucial in a retail environment, be prepared to discuss how you work well with others. Highlight any previous experiences where you collaborated effectively with colleagues to achieve common goals.
✨Familiarise Yourself with the Company
Do some research on Stephens Bakery and its history. Understanding their values, products, and innovations will show your genuine interest in the company and help you answer questions more confidently.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the shop, such as handling a difficult customer or managing a busy shift. Be ready to discuss how you would approach these situations, demonstrating your problem-solving skills and ability to stay calm under pressure.
