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For Companies At a Glance
- Tasks: Serve customers, prepare orders, and maintain a clean shop environment.
- Company: Join Stephens Bakery, a 150-year-old family business known for innovation and quality.
- Benefits: Enjoy competitive pay, free meals, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team in a fun, fast-paced environment with a focus on customer service.
- Qualifications: No experience needed; just bring a positive attitude and a love for teamwork!
- Other info: Flexible shifts available, including weekends, with a quick hiring process.
We have an exciting opportunity for the right individual to join our team as a Retail Assistant on a 20 hour contract in our Drive Thru in Dunfermline.
What You’ll Do
Our retail assistants’ most important role across every shift is to serve our amazing customers, preparing their orders, answering any queries they may have and having a good gab with them! Provide the customer with a great shopping experience every time so they will keep coming back!
Our team work a combination of mornings, afternoons, and late afternoon shifts across the whole week, including weekends, on a rota basis. Tasks over these shifts include setting up our display cabinets, putting away deliveries, preparing salad, cleaning, restocking and rotating.
What You’ll Need
You don’t have to have had previous experience, the most important thing to us is the right attitude and work ethic!
- A team player? We believe that teamwork makes the dreamwork and is essential to ensure the smooth operations within our shops.
- Someone that loves the hustle and bustle of a busy shop?
- Someone that can offer consistently great customer service?
Does all of this sound like you? If so, we want to hear from you!
What You’ll Receive
We love our people as much as we love our bridies (which is a lot!). So to thank them for all of their hard work, we offer an attractive benefits package:
- Competitive Salary: £8.75 - £11.64 per hour.
- Lunch is on us! We offer free products to our teams on shift.
- Presents for our team at special moments (Christmas, Length of Service & Weddings).
- Know someone great? Our staff referral scheme offers the potential to earn £150 each!
- Popping in for a bite on your day off? You’ll get 20% off our products across all of our shops.
- Free Counselling for mental health, money, legal or work matters.
- Discounts at over 1,000 high street and online retailers such as Asda, Aldi, cinemas, holidays, etc.
- Career development your sort of thing? We love to develop our teams to be the best versions of themselves which is why we like to offer job opportunities to our existing team.
About Us
Stephens Bakery is a 4th generation family business that is over 150 years in the baking but don’t let that fool you into thinking we’re stuck in the past! We are a company that has never shied away from innovation - we were the first bakery to partner with convenience stores, the first to mobilise a bakery Jiffy Van and the first to open a stand-alone bakery drive-thru. We now have 14 retail shops (soon to be 15) and convenience partnerships with Coop, Scotmid, Morrisons and Independent retailers.
When we’re not creating new ways to serve our customers, we’re staying true to our craft by using traditional baking methods and sourcing the finest local ingredients. With us, the proof is in the pudding, and this is why we won Scottish Craft Bakery of the Year, UK Craft Bakery Business of the Year in 2021 and we are home to Scotland’s favourite Morning Roll, Steak Bridie and Double Biscuit!
The Next Steps
Like what you hear? Apply and if your application is successful, you will be contacted for a short, 5 minute telephone interview. The next step would be an in-person interview and finally, a paid work trial. On average, the hiring process takes around 2 weeks however, this is flexible to accommodate for notice periods.
Retail Assistant - 20 Hours Dunfermline - Drive Thru employer: Wm. Stephen (Bakers) Ltd.
Contact Detail:
Wm. Stephen (Bakers) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - 20 Hours Dunfermline - Drive Thru
✨Tip Number 1
Familiarise yourself with the company culture and values of Stephens Bakery. Understanding their commitment to customer service and teamwork will help you align your responses during the interview.
✨Tip Number 2
Prepare to discuss your ability to work in a fast-paced environment. Think of examples from previous experiences where you successfully managed busy situations, as this is crucial for a Retail Assistant role.
✨Tip Number 3
Show enthusiasm for the products they offer. Being knowledgeable about their bakery items and expressing genuine interest can set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your communication skills. Since the role involves interacting with customers, practice how you would engage with them and handle any queries they might have.
We think you need these skills to ace Retail Assistant - 20 Hours Dunfermline - Drive Thru
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Stephens Bakery is looking for in a Retail Assistant. Focus on their emphasis on customer service, teamwork, and a positive attitude.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the role. Even if you don't have direct experience, showcase your ability to work in a team and provide excellent customer service.
Craft a Personal Cover Letter: Write a cover letter that reflects your enthusiasm for the position. Mention why you want to work at Stephens Bakery and how your values align with theirs, especially regarding innovation and customer service.
Prepare for the Interview: If selected for an interview, prepare by thinking about examples from your past experiences that demonstrate your teamwork and customer service skills. Be ready to discuss how you can contribute to creating a great shopping experience.
How to prepare for a job interview at Wm. Stephen (Bakers) Ltd.
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Retail is all about energy and positivity, so let your passion for customer service shine through during the interview.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues.
✨Prepare for Customer Scenarios
Think about common customer service situations you might encounter and how you would handle them. Being able to discuss these scenarios will show that you're ready to provide excellent service.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
