At a Glance
- Tasks: Support shop operations and team management while ensuring a great customer experience.
- Company: Join Stephens Bakery, a 150-year-old family business known for innovation and quality.
- Benefits: Enjoy competitive pay, bonuses, free lunches, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team in a hands-on role with growth potential and a fun culture.
- Qualifications: No specific experience needed; just bring a positive attitude and teamwork spirit!
- Other info: Flexible shifts and a supportive environment await you!
The predicted salary is between 20000 - 21000 £ per year.
We have an exciting opportunity for the right individual to join our team as Assistant Retail Manager on a 30 hour contract, 5 days over 7, in our Bakery shop in Dollar, Clackmannanshire.
What You’ll Do
- Your main role will be to support with all aspects of operations and team management in your shop and everything that this entails, including:
- Leading by example and encouraging the team to achieve sales targets whilst providing our customers with a great shopping experience every time.
- Working closely with the Managers to support with monitoring and maximising the performance of the team.
- Completing compliance tasks to ensure that the shop is running diligently.
- All of our management like to muck in; when they’re not completing paperwork or cooking, they’re jumping on the till and helping their team with the lunch-time rush or grabbing a brush and sweeping the floor, whilst delegating tasks amongst the team.
- Morning, afternoon and late afternoon shifts are shared amongst management on a rota basis.
- Our managers handle cash every day and order the shop’s stock to ensure optimum availability for our customers.
So it’s a hands-on role!
What You’ll Need
- Nothing! Although previous management experience is preferred, what we look for is the right attitude and work ethic - full training will be provided!
- Are you a team player? We believe that teamwork makes the dream work and is essential to ensure the smooth operations within our shops.
- Someone that loves the hustle and bustle of a busy shop?
- Someone who can use their initiative and overcome challenges?
- A people-person? Someone who has a naturally good rapport with people?
- Someone who can confidently lead a team?
- Someone that provides consistently great customer service and knows what it takes to achieve this?
- Someone who is organised and can prioritise workloads?
- Someone who is confident in delegating tasks and giving and receiving feedback?
- Ready to progress to the next stage in your career?
Does all of this sound like you? If so, we want to hear from you!
What You’ll Receive
- Competitive Salary: £13.01 per hour (Gross earnings of £20,295k).
- Bonus scheme with potential earnings of £900.
- Lunch is on us! We offer free products to our teams on shift.
- Presents for our team at special moments (Christmas, Length of Service & Weddings).
- Know someone great? Our staff referral scheme offers the potential to earn £150 each!
- Popping in for a bite on your day off? You’ll get 20% off our products across all of our shops.
- Discounts at over 1,000 high street and online retailers such as Asda, Aldi, cinemas, holidays, etc.
- Free Counselling for mental health, money, legal or work matters.
- Career development your sort of thing? We love to develop our teams to be the best versions of themselves which is why we like to offer job opportunities to our existing team.
About us
Stephens Bakery is a 4th generation family business that is over 150 years in the baking but don’t let that fool you into thinking we’re stuck in the past! We are a company that has never shied away from innovation - we were the first bakery to partner with convenience stores, the first to mobilise a bakery Jiffy Van and the first to open a stand-alone bakery drive-thru. We now have 15 retail shops and convenience partnerships with Coop, Scotmid, Morrisons and Independent retailers.
When we’re not creating new ways to serve our customers, we’re staying true to our craft by using traditional baking methods and sourcing the finest local ingredients. With us, the proof is in the pudding, and this is why we won Scottish Craft Bakery of the Year, UK Craft Bakery Business of the Year in 2021 and we are home to Scotland’s favourite Morning Roll, Steak Bridie and Double-Biscuit.
The Next Steps
Like what you hear? Apply below and if your application is successful, you will be contacted for a casual telephone interview. The next step would be an in-person interview and finally, a paid work trial. On average, the hiring process takes around 2 weeks however, this is flexible to accommodate for notice periods.
Assistant Retail Manager - Clackmannanshire, FK14 employer: Wm. Stephen (Bakers) Ltd.
Contact Detail:
Wm. Stephen (Bakers) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager - Clackmannanshire, FK14
✨Tip Number 1
Familiarise yourself with the bakery's products and services. Knowing the ins and outs of what they offer will not only help you in conversations during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples from past experiences where you successfully led a team or managed a project. This will highlight your capability to take on the hands-on responsibilities of the Assistant Retail Manager role.
✨Tip Number 3
Prepare to discuss how you handle busy environments. Since this role involves working in a bustling shop, showcasing your ability to thrive under pressure will make you stand out as a candidate.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that illustrate your ability to connect with customers and resolve issues. This is crucial for creating a great shopping experience, which is a key aspect of the job.
We think you need these skills to ace Assistant Retail Manager - Clackmannanshire, FK14
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail management or customer service. Emphasise any leadership roles you've held and how you contributed to team success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific qualities that make you a great fit for the Assistant Retail Manager position, such as teamwork, initiative, and customer service skills.
Showcase Your People Skills: In your application, provide examples of how you've successfully led a team or provided excellent customer service. This is crucial for a role that requires strong interpersonal skills.
Highlight Your Flexibility: Since the role involves various shifts and hands-on tasks, mention your willingness to adapt to different schedules and your ability to jump in wherever needed. This shows you're ready for the dynamic nature of the job.
How to prepare for a job interview at Wm. Stephen (Bakers) Ltd.
✨Show Your Team Spirit
As an Assistant Retail Manager, teamwork is crucial. Be prepared to discuss your experiences working in a team and how you’ve contributed to achieving common goals. Highlight any instances where you’ve led a team or supported colleagues during busy times.
✨Demonstrate Customer Service Skills
Since providing great customer service is key to this role, think of examples where you've gone above and beyond for customers. Be ready to explain how you would ensure a positive shopping experience for every customer that walks through the door.
✨Emphasise Your Initiative
The job requires someone who can use their initiative and overcome challenges. Prepare to share specific situations where you identified a problem and took action to resolve it, showcasing your proactive approach.
✨Be Ready to Discuss Delegation
As a future leader, you'll need to delegate tasks effectively. Think about your past experiences in managing workloads and how you’ve successfully assigned tasks to team members while providing constructive feedback.