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- Tasks: Help clients adopt Microsoft 365 and improve their employee experience.
- Company: Join WM Reply, a global award-winning Microsoft consultancy empowering people through technology.
- Benefits: Enjoy health insurance, pension match up to 5%, and flexible working hours.
- Why this job: Be part of a mission-driven team that makes a real impact with technology.
- Qualifications: 2:1 degree in IT, Business, Marketing, or Creative discipline; strong communication skills required.
- Other info: Hybrid working model based in London with remote flexibility.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Change Management and Communications Consultant
Location: Hybrid working – Based in London with flexibility to work remotely
Help empower millions to achieve more by joining a world-class Microsoft consultancy.
WM Reply are a global award-winning Microsoft consultancy. We work with the biggest names across all industries from Dyson to Sky and the Co-op Group. Our mission is to empower people to achieve more through technology. Specifically, we focus on Microsoft 365 and improving the employee experience through tools like Teams, Power Platform, and SharePoint.
WM are part of the 9,000 strong Reply group with offices in London (HQ), Chester, Manchester, Milan, Frankfurt, Kraków, Chicago, and Auckland. Across all locations, we believe WM has a very special culture – one that treasures the unique, breeds entrepreneurship, and celebrates the geek.
Key Responsibilities:
- Work with our clients to ensure successful adoption of Modern Workplace technology, primarily Microsoft 365.
- Analysis, design, and development of change, communications, and training plans.
- Hands-on delivery of communications and training.
- Management of key stakeholders.
What’s Needed?
- Experience helping people make the most of their technology.
- The ability to write clear communication, dazzling presentations and exciting Change and Adoption campaigns.
- Fantastic interpersonal and communications skills – a real people person.
- Experience working on technology-led change and adoption projects. Microsoft 365 knowledge would be ideal.
- An understanding of Change Management methodologies such as ADKAR would be amazing.
- A 2:1 degree in an IT, Business, Marketing or Creative discipline.
What We Offer:
- In our annual employee survey employees rated their overall satisfaction at a 6.4/7 on average. But why do people love it here?
- Our people are our most valued asset so keeping them happy is a priority. We promote from within as default, support people when the times are hard and celebrate hard when times are good.
- Innovation is treasured and celebrated. With experts across the full stack of Microsoft technology there’s always something to learn or new to try out.
- We are social by design – with hybrid working enabled across all our roles you can expect plenty of working from home but enjoy regular visits to spend time with your delightful colleagues.
- We’re very proud of the diversity at WM Reply. For example, 40% of our staff are female which is double the industry standard. Representation goes from junior roles all the way to the top including our CEO and Founder. But we recognise we can do better so we’re always interested to hear from candidates from different walks of life.
If you’re successful you can expect benefits such as health insurance, pension match up to 5% and flexible working hours.
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Change Management & Communications Consultant employer: WM Reply
Contact Detail:
WM Reply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Management & Communications Consultant
✨Tip Number 1
Familiarize yourself with Microsoft 365 and its features, especially Teams, Power Platform, and SharePoint. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on Change Management methodologies like ADKAR. Being able to discuss these frameworks during your conversations will show that you understand the principles behind successful change initiatives.
✨Tip Number 3
Prepare examples of past experiences where you've successfully managed technology-led change projects. Highlight your interpersonal skills and how you engaged stakeholders effectively.
✨Tip Number 4
Practice your communication skills by creating a mock presentation or training session related to Microsoft 365 adoption. This will help you showcase your ability to deliver clear and engaging content during the interview process.
We think you need these skills to ace Change Management & Communications Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in change management and communications. Emphasize any work you've done with Microsoft 365 or similar technologies, as well as your ability to create engaging presentations and communication materials.
Craft a Compelling Cover Letter: In your cover letter, express your passion for empowering people through technology. Mention specific examples of how you've successfully managed change and adoption projects, and how your skills align with the role's requirements.
Showcase Your Communication Skills: Since strong communication skills are essential for this role, consider including a brief writing sample or a link to a presentation you've created. This will demonstrate your ability to convey information clearly and effectively.
Highlight Relevant Education: Mention your degree and any relevant coursework or certifications related to IT, Business, Marketing, or Change Management methodologies like ADKAR. This will help establish your qualifications for the position.
How to prepare for a job interview at WM Reply
✨Showcase Your Communication Skills
As a Change Management & Communications Consultant, your ability to communicate clearly is crucial. Prepare examples of how you've successfully conveyed complex information in the past, whether through presentations or written communications.
✨Demonstrate Your Knowledge of Microsoft 365
Familiarize yourself with Microsoft 365 tools and how they enhance the employee experience. Be ready to discuss specific features and how you've used them in previous roles to drive change and adoption.
✨Understand Change Management Methodologies
Brush up on Change Management methodologies like ADKAR. Be prepared to explain how you have applied these frameworks in your past projects to facilitate successful technology adoption.
✨Prepare for Stakeholder Management Questions
Since managing key stakeholders is part of the role, think of instances where you've effectively engaged with different stakeholders. Highlight your interpersonal skills and how you navigated challenges in those situations.
