Customer Assistant - Scanning

Customer Assistant - Scanning

London Part-Time No home office possible
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At a Glance

  • Tasks: Join our scanning team to ensure customers have the best shopping experience.
  • Company: Morrisons is a leading supermarket chain focused on customer satisfaction and employee growth.
  • Benefits: Enjoy flexible shifts, 15% store discount, and healthcare perks from day one.
  • Why this job: Be part of a dynamic team that values initiative and offers career progression.
  • Qualifications: Must be over school leaver's age; some roles require you to be 18+.
  • Other info: Opportunities for training across departments and a supportive work culture.

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?

Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our scanning team to provide great availability for our customers. We want all our customers to have the best experience possible.

These roles will involve working with technology to ensure we have the right stock levels, through counts, gap scanning and reductions to provide strong availability for our customers.

You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.

You’ll be the kind of person who:

Helpful and friendly style

Loves going above and beyond for our customers

Enjoys being active and working in a fast paced varied environment

Likes to use your own initiative to help support and resolve customer queries

Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following . Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

In return for your hard work we will offer you:

Fully flexible shift patterns

Six weeks holiday (including bank holidays)

15% discount in our supermarkets and convenience stores available from the day you join us

Additional 10% discount card for a Friend or Family member

Career progression and development opportunities

Subsidised in store cafe or shop floor ranges

Competitive pension and life assurance

Healthcare/Well-being benefits including Aviva Digital GP

Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more

Optional Payroll charity donations

A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey. Find out more about working in Retail at Morrisons .

Customer Assistant - Scanning employer: Wm Morrison Supermarkets plc

Morrisons is an exceptional employer that values its employees and fosters a supportive work culture. As a Customer Assistant in our scanning team, you'll enjoy fully flexible shift patterns, six weeks of holiday, and a generous 15% discount from day one, along with numerous career progression opportunities. Our commitment to employee well-being is evident through our healthcare benefits, family-friendly policies, and a vibrant environment where you can thrive and make a meaningful impact on customer experiences.
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Contact Detail:

Wm Morrison Supermarkets plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant - Scanning

✨Tip Number 1

Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles or experiences. This will demonstrate that you align with our values at StudySmarter.

✨Tip Number 2

Familiarize yourself with the technology and equipment used in retail scanning. Being knowledgeable about stock management systems can give you an edge and show that you're proactive and ready to contribute from day one.

✨Tip Number 3

Highlight your ability to adapt to different roles within the store. Mention any past experiences where you had to switch tasks quickly or support various departments, as this flexibility is crucial for the Customer Assistant role.

✨Tip Number 4

Demonstrate your commitment to health and safety standards. Discuss any relevant training or practices you've followed in previous jobs to ensure a safe working environment, as this is a key aspect of the role.

We think you need these skills to ace Customer Assistant - Scanning

Customer Service Skills
Friendly and Approachable Demeanor
Ability to Work in a Fast-Paced Environment
Initiative and Problem-Solving Skills
Attention to Detail
Basic Technology Proficiency
Health & Safety Awareness
Teamwork and Collaboration
Flexibility and Adaptability
Communication Skills
Time Management
Inventory Management Skills

Some tips for your application 🫡

Understand the Role: Take some time to thoroughly read the job description for the Customer Assistant - Scanning position. Make sure you understand the key responsibilities and the skills required, such as being helpful, friendly, and able to work with technology.

Tailor Your CV: Customize your CV to highlight relevant experiences that showcase your customer service skills and ability to work in a fast-paced environment. Include any previous roles where you went above and beyond for customers.

Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific examples of how you've demonstrated a helpful and friendly style in past experiences, and express your eagerness to contribute to the scanning team.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.

How to prepare for a job interview at Wm Morrison Supermarkets plc

✨Show Your Friendly Side

Since the role emphasizes a helpful and friendly style, make sure to showcase your interpersonal skills during the interview. Share examples of how you've gone above and beyond for customers in previous roles.

✨Demonstrate Initiative

The company values individuals who can use their own initiative. Prepare to discuss situations where you took the lead in resolving customer queries or improving processes, highlighting your proactive approach.

✨Familiarize Yourself with Technology

As the role involves working with technology for stock management, be ready to talk about your experience with similar tools or systems. If you have any relevant technical skills, make sure to mention them.

✨Emphasize Adaptability

The job requires flexibility to work across different departments. Be prepared to discuss your ability to adapt to changing environments and how you've successfully handled varied tasks in the past.

Customer Assistant - Scanning
Wm Morrison Supermarkets plc
W
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