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- Tasks: Join our Online team to select and pack orders for customers, ensuring a top-notch experience.
- Company: Morrisons is a leading supermarket chain dedicated to customer satisfaction and employee growth.
- Benefits: Enjoy flexible shifts, 15% discounts, career development, and healthcare perks from day one.
- Why this job: Be part of a friendly team, thrive in a fast-paced environment, and make a real impact.
- Qualifications: Must be over school leaver's age; some roles require you to be 18+ for safety reasons.
- Other info: Opportunities for career progression and a supportive work culture await you at Morrisons.
Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?
Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Online department, select and pack orders for our Online customers. We want all our customers to have the best experience possible, whether instore or online.
These roles will involve working with technology to accept orders, find products in the store and pack them ready for our customers either through one of our delivery or collection services.
You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.
You’ll be the kind of person who:
Helpful and friendly style
Loves going above and beyond for our customers
Enjoys being active and working in a fast paced varied environment
Likes to use your own initiative to help support and resolve customer queries
Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following . Additionally, some of our roles require you to be over 18, due to health and safety.
What happens next?
In return for your hard work we will offer you:
Fully flexible shift patterns
Six weeks holiday (including bank holidays)
15% discount in our supermarkets and convenience stores available from the day you join us
Additional 10% discount card for a Friend or Family member
Career progression and development opportunities
Subsidised in store cafe or shop floor ranges
Competitive pension and life assurance
Healthcare/Well-being benefits including Aviva Digital GP
Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
Optional Payroll charity donations
A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey. Find out more about working in Retail at Morrisons .
Customer Assistant - Online employer: Wm Morrison Supermarkets plc
Contact Detail:
Wm Morrison Supermarkets plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Online
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles or experiences. This will demonstrate that you align with our values at StudySmarter.
✨Tip Number 2
Familiarize yourself with the technology used in online order processing. If you have experience with similar systems, be ready to discuss it. Highlighting your tech-savviness can set you apart from other candidates.
✨Tip Number 3
Emphasize your ability to work in a fast-paced environment. Prepare to share instances where you've successfully managed multiple tasks or adapted quickly to changing situations, as this is crucial for the role.
✨Tip Number 4
Demonstrate your commitment to health and safety standards. Be prepared to discuss how you prioritize safety in your work, especially when handling equipment and packing orders, as this is a key aspect of the position.
We think you need these skills to ace Customer Assistant - Online
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand what it means to be a Customer Assistant in the Online department and how your skills align with their requirements.
Highlight Relevant Experience: In your application, emphasize any previous customer service experience or roles where you had to work in a fast-paced environment. Use specific examples to demonstrate your helpful and friendly style.
Show Enthusiasm for Technology: Since the role involves using technology to manage orders, mention any relevant experience you have with technology or systems. Express your willingness to learn and adapt to new tools.
Tailor Your Application: Customize your CV and cover letter to reflect the values and expectations outlined in the job description. Use keywords from the listing to show that you are a great fit for the position.
How to prepare for a job interview at Wm Morrison Supermarkets plc
✨Show Your Friendly Side
Since the role requires a helpful and friendly style, make sure to showcase your interpersonal skills during the interview. Share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Initiative
Highlight instances where you've used your own initiative to resolve customer queries or improve processes. This will show that you can think on your feet and adapt to a fast-paced environment.
✨Familiarize Yourself with Technology
As the job involves working with technology to accept orders and find products, be prepared to discuss your experience with similar systems. If you have any specific examples of using technology in a retail setting, share those!
✨Emphasize Teamwork and Flexibility
The role requires working across various departments, so express your willingness to support wherever needed. Talk about your experiences working in teams and how you adapt to different roles and responsibilities.
