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- Tasks: Join our team to provide top-notch customer service and support daily operations.
- Company: WM Armstrong values safety, teamwork, and strong family principles in a supportive environment.
- Benefits: Enjoy a competitive salary, life insurance, health schemes, and a company pension.
- Why this job: This role offers a chance to grow in a collaborative culture while making a real impact.
- Qualifications: We're looking for organized individuals with a passion for helping customers.
- Other info: This is a 12-month maternity cover position, working Monday to Friday.
The predicted salary is between 20000 - 28000 £ per year.
At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values. We are currently looking for a Customer Service Team Member for Maternity Cover for a fixed term period of 12 months , to join our Customer Service team in Uddingston. We are looking for a well organised individual to assist as required within the customer service team, ensuring all relevant tasks are completed, providing first class customer service to our customers. The hours for this role will be around 40 hours per week, Monday to Friday. Benefits Included An attractive salary of £24,960 per annum Life insurance Medicash scheme Sickness scheme Company Pension Responsibilities Responsible for supporting the customer service team in dealing with customer queries in a timely and accurate ma…
Customer Service Administrator employer: Wm. Armstrong (Longtown)
Contact Detail:
Wm. Armstrong (Longtown) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with WM Armstrong's values and culture. Since they pride themselves on teamwork and family values, showcasing your ability to work collaboratively and your alignment with these values during the interview can set you apart.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Highlight specific examples where you provided excellent service or resolved customer issues effectively, as this will demonstrate your capability for the role.
✨Tip Number 3
Research common customer service challenges and solutions. Being able to discuss how you would handle specific scenarios can show your proactive approach and problem-solving skills, which are crucial for this position.
✨Tip Number 4
Be ready to express your organizational skills. Since the role requires assisting with various tasks, sharing strategies you use to stay organized and manage your time effectively will be beneficial.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with WM Armstrong's values, especially their emphasis on teamwork and family values. Reflect this understanding in your application to show that you align with their culture.
Highlight Relevant Experience: Make sure to emphasize any previous customer service experience you have. Provide specific examples of how you've successfully handled customer queries or contributed to a team environment.
Tailor Your CV: Customize your CV to highlight skills that are particularly relevant to the role, such as organization, communication, and problem-solving abilities. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to work at WM Armstrong and how you can contribute to their customer service team.
How to prepare for a job interview at Wm. Armstrong (Longtown)
✨Show Your Team Spirit
Since the company values teamwork, be sure to highlight your experiences working in a team environment. Share specific examples of how you contributed to team success and how you support your colleagues.
✨Demonstrate Your Organizational Skills
As a Customer Service Administrator, being organized is key. Prepare to discuss how you prioritize tasks and manage your time effectively. You might even want to share a method or tool you use to stay organized.
✨Emphasize Customer Service Excellence
The role requires providing first-class customer service. Be ready to talk about your approach to handling customer queries and any past experiences where you went above and beyond to ensure customer satisfaction.
✨Ask About Company Culture
Since WM Armstrong prides itself on its culture and family values, prepare thoughtful questions about the company culture. This shows your genuine interest in fitting into their work environment and aligns with their values.
