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For Companies At a Glance
- Tasks: Be the friendly voice for customers, solving their queries with empathy and efficiency.
- Company: Respected customer service company in Longtown with a strong reputation.
- Benefits: Competitive salary, life insurance, and a company pension.
- Why this job: Make a real difference in customers' lives while developing your communication skills.
- Qualifications: Strong communication and organisational skills are essential.
- Other info: Standard 40-hour work week with opportunities for growth.
The predicted salary is between 28800 - 48000 £ per year.
A respected company in customer service in Longtown is seeking a Customer Care Advisor. In this role, you'll be the primary interface between the company and its customers, addressing queries efficiently and with empathy.
You’ll work standard hours of 40 per week and benefit from a competitive salary, life insurance, and a company pension.
Strong communication and organizational skills are required to excel in this customer-focused position.
Customer Experience Advocate in Carlisle employer: Wm. Armstrong (Longtown)
Contact Detail:
Wm. Armstrong (Longtown) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advocate in Carlisle
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the customer service field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common customer service scenarios and think about how you would handle them. Practising your responses will help you come across as confident and capable when it’s your turn to shine.
✨Tip Number 3
Show off your soft skills! In customer service, empathy and communication are key. During interviews, share examples of how you've successfully resolved customer issues in the past to demonstrate your ability to connect with clients.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Customer Experience Advocate in Carlisle
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone above and beyond to assist someone, as this will resonate with our focus on empathy and efficiency.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Customer Experience Advocate role. Highlight your strong communication and organisational skills, and relate them directly to the job description to show us you’re a perfect fit.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wm. Armstrong (Longtown)
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent achievements. This will not only help you understand their customer service philosophy but also allow you to tailor your answers to show how you align with their goals.
✨Showcase Your Empathy
As a Customer Experience Advocate, empathy is key. Prepare examples from your past experiences where you successfully resolved customer issues by understanding their feelings and needs. This will demonstrate your ability to connect with customers on a personal level.
✨Practice Common Scenarios
Think about common customer service scenarios and how you would handle them. Practising responses to questions like 'How would you deal with an angry customer?' can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their approach to customer feedback or how they measure customer satisfaction. This shows you’re genuinely interested in contributing to their success.
