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- Tasks: Be the friendly voice for customers, resolving queries and ensuring satisfaction.
- Company: WM Armstrong, a company known for its strong family values and teamwork.
- Benefits: Enjoy a safe working environment and a supportive team culture.
- Why this job: Join a dynamic team where your contributions truly matter to customers.
- Qualifications: Organised individuals with great communication skills are encouraged to apply.
- Other info: Opportunities for growth in a collaborative and caring workplace.
The predicted salary is between 28800 - 43200 £ per year.
At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values.
We are currently looking for a Customer Care Advisor to join our Customer Experience team in Longtown. We are looking for a well organised individual to be the primary interface between WM Armstrong and its customers ensuring that every query is handled quickly and accurately.
Customer Care Advisor in Longtown employer: Wm. Armstrong (Longtown) Limited
Contact Detail:
Wm. Armstrong (Longtown) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Advisor in Longtown
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on WM Armstrong's values and team dynamics. This will help you connect with the interviewers and show that you're genuinely interested in being part of their family-oriented environment.
✨Tip Number 2
Practice your customer care scenarios! Think about common customer queries and how you would handle them. We want you to demonstrate your problem-solving skills and ability to communicate effectively during the interview.
✨Tip Number 3
Dress the part! Even if the company has a casual dress code, showing up looking polished can make a great first impression. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind for the hiring team. Plus, it’s a chance to reiterate your enthusiasm for the Customer Care Advisor role!
We think you need these skills to ace Customer Care Advisor in Longtown
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Care Advisor role. Highlight your relevant experience and skills that align with our values at WM Armstrong. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. Avoid jargon and long-winded sentences; we want to get to know you quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wm. Armstrong (Longtown) Limited
✨Know the Company Culture
Before your interview, take some time to research WM Armstrong's values and culture. They pride themselves on teamwork and family values, so think about how you can demonstrate that you align with these principles during your conversation.
✨Showcase Your Organisational Skills
As a Customer Care Advisor, being well organised is key. Prepare examples from your past experiences where you successfully managed multiple queries or tasks. This will show that you can handle the fast-paced environment they’re looking for.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to provide more relevant answers. You might even want to summarise their questions before answering to ensure you’re on the right track.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if WM Armstrong is the right fit for you.
