Customer Service Administrator

Customer Service Administrator

Full-Time 20400 - 30600 £ / year (est.) No home office possible
W

At a Glance

  • Tasks: Join our Customer Service team and help deliver exceptional support to our clients.
  • Company: WM Armstrong values safety, teamwork, and strong family principles in the workplace.
  • Benefits: Enjoy a competitive salary of £25,500 and 30 days of annual leave.
  • Why this job: Be part of a supportive culture that prioritizes employee well-being and growth.
  • Qualifications: No specific qualifications required; just bring your passion for customer service!
  • Other info: Located in Longtown, this role offers a friendly and collaborative work environment.

The predicted salary is between 20400 - 30600 £ per year.

At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values. Apply (by clicking the relevant button) after checking through all the related job information below. We are currently looking for a Customer Service Administrator to join our Customer Service team based in Longtown. Benefits Include Attractive Salary of £25,500 (full time equivalent) Annual Leave: 30 days including bank holidays, one additional day per year of service u… JBLK1_UKTJ

Customer Service Administrator employer: Wm. Armstrong (Longtown) Limited

At WM Armstrong, we are committed to fostering a supportive and collaborative work environment where our employees can thrive. As a Customer Service Administrator in Longtown, you will enjoy an attractive salary, generous annual leave, and opportunities for personal and professional growth, all while being part of a team that values safety, teamwork, and family-oriented culture.
W

Contact Detail:

Wm. Armstrong (Longtown) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Administrator

✨Tip Number 1

Familiarize yourself with WM Armstrong's values and culture. Since they emphasize teamwork and family values, be prepared to discuss how you embody these qualities in your previous roles.

✨Tip Number 2

Highlight your customer service experience during the interview. Be ready to share specific examples of how you've successfully resolved customer issues or improved service processes in the past.

✨Tip Number 3

Research common challenges faced by customer service teams and think about how you would address them. This shows your proactive approach and understanding of the role.

✨Tip Number 4

Prepare questions to ask during the interview that reflect your interest in the company and the position. Inquire about team dynamics or how success is measured in the Customer Service team.

We think you need these skills to ace Customer Service Administrator

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Attention to Detail
Teamwork and Collaboration
Time Management
Organizational Skills
Proficiency in Microsoft Office Suite
Data Entry Skills
Adaptability
Conflict Resolution
Multitasking Abilities
Positive Attitude
Empathy

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with WM Armstrong's values, especially their emphasis on teamwork and family. Reflect these values in your application to show that you align with their culture.

Tailor Your CV: Customize your CV to highlight relevant experience in customer service. Include specific examples of how you've contributed to a positive team environment or improved customer satisfaction.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your skills but also expresses your enthusiasm for the role and the company. Mention why you are drawn to WM Armstrong and how you can contribute to their customer service team.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as well as ensuring that all information is clear and concise.

How to prepare for a job interview at Wm. Armstrong (Longtown) Limited

✨Show Your Team Spirit

Since WM Armstrong values teamwork, be prepared to share examples of how you've successfully collaborated with others in previous roles. Highlight your ability to work well within a team and contribute positively to the company culture.

✨Emphasize Your Customer Service Skills

As a Customer Service Administrator, your ability to handle customer inquiries effectively is crucial. Prepare specific examples of how you've resolved customer issues or improved customer satisfaction in past positions.

✨Demonstrate Your Commitment to Safety

Given the company's focus on a safe working environment, be ready to discuss how you prioritize safety in your work. Share any relevant experiences or training that showcase your understanding of workplace safety protocols.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Customer Service Administrator
Wm. Armstrong (Longtown) Limited
W
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>