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- Tasks: Be the friendly voice for customers, resolving queries and ensuring satisfaction.
- Company: WM Armstrong, known for its safe work environment and strong family values.
- Benefits: Enjoy a supportive team culture and opportunities for personal growth.
- Why this job: Join a dynamic team where your contributions truly matter to customers.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Great career progression in a collaborative and friendly atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values.
We are currently looking for a Customer Care Advisor to join our Customer Experience team in Longtown. We are looking for a well organised individual to be the primary interface between WM Armstrong and its customers ensuring that every query is handled quickly and accurately.
Customer Care Advisor employer: Wm. Armstrong (Longtown) Limited
Contact Detail:
Wm. Armstrong (Longtown) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Advisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on WM Armstrong's values and team dynamics. This will help you connect with the interviewers and show that you're genuinely interested in being part of their family-oriented environment.
✨Tip Number 2
Practice your customer care scenarios! Think about common customer queries and how you would handle them. We all know that being organised is key, so prepare some examples from your past experiences that highlight your problem-solving skills and ability to manage multiple tasks.
✨Tip Number 3
Dress the part! Even if the interview is virtual, make sure you look professional. It shows respect for the opportunity and helps you feel more confident. Plus, it aligns with the strong culture of teamwork that WM Armstrong values.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. And remember, applying through our website gives you a better chance to stand out!
We think you need these skills to ace Customer Care Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Care Advisor role. Highlight your relevant experience and skills that align with our values at WM Armstrong. This shows us you’re genuinely interested in joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wm. Armstrong (Longtown) Limited
✨Know the Company Culture
Before your interview, take some time to research WM Armstrong's values and culture. Since they pride themselves on teamwork and family values, think about how you can demonstrate your alignment with these principles during the conversation.
✨Prepare for Customer Scenarios
As a Customer Care Advisor, you'll be the primary interface with customers. Prepare for common customer service scenarios and think of examples from your past experiences where you handled queries effectively. This will show your problem-solving skills and ability to stay organised under pressure.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the role and the team dynamics. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
✨Showcase Your Organisational Skills
Since the job requires being well-organised, come prepared with examples that highlight your organisational abilities. Whether it's managing multiple tasks or keeping track of customer queries, share specific instances that illustrate your skills in this area.
