At a Glance
- Tasks: Identify and order automotive parts, support workshops, and assist customers with expert advice.
- Company: Join WLMG, a leading dealership group with a vibrant team culture.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and a government pension.
- Other info: Full-time role with opportunities for career development and exciting company events.
- Why this job: Elevate your career in a fast-paced environment with real impact on customer satisfaction.
- Qualifications: 2+ years as a Parts Advisor with strong customer service and sales skills.
The predicted salary is between 27000 - 30000 £ per year.
Benefits: Government Pension | Generous Holiday Allowance | Birthday Celebrations | Long Service Awards | Annual Events
Working Hours: Full Time
Location: WLMG Ruislip
Salary: £27,000 to £30,000 DOE
Experienced Parts Advisor at WLMG Ruislip Service Centre
At WLMG, we aren't just keeping pace—we're setting it. As our group continues to grow, we are looking for a sharp, commercially minded, and Experienced Parts Advisor to join our busy team at WLMG Ruislip. If you bring solid automotive parts experience, a deep understanding of parts cataloguing, and a passion for keeping workshops and retail customers moving seamlessly, this is the perfect opportunity to elevate your career within an established dealership group.
About the Role: As an Experienced Parts Advisor, you will play a vital role in keeping our workshop efficient and our trade and retail customers fully supplied. Working at the core of our operations, you’ll oversee parts lookup, stock control, and trade counter enquiries with precision and efficiency. Your day-to-day responsibilities will include:
- Parts Identification & Ordering: Accurately identify, source, and order genuine parts using electronic parts catalogues (EPC) and dealership management systems (DMS).
- Workshop & Technician Support: Pre-pick parts for scheduled service and repair work to maximize workshop efficiency and productivity.
- Trade & Retail Sales: Serve trade counter visitors and phone customers, offering expert product advice and maximizing upsell opportunities.
- Stock Control & Inventory: Assist with stock taking, goods in/out, inventory control, and maintaining a well-organized stockroom.
- Supplier & Customer Relations: Handle parts enquiries promptly, manage backorders, and ensure timely updates on stock availability.
What We're Looking For: We are seeking a seasoned parts professional who hits the ground running. You will have:
- Proven Experience: Demonstrable experience working as a Parts Advisor in a franchised dealership or busy automotive parts environment with at least 2 years experience.
- Technical Proficiency: Hands-on experience with electronic parts catalogues (EPC), dealership management systems, and core stock-control routines.
- Strong Customer & Sales Focus: Excellent communication skills with a proven track record of delivering great customer service and driving parts sales.
- High Attention to Detail: Precise stock accuracy and strong organizational skills in a high-volume, fast-paced environment.
- Driving Licence: A full UK driving licence is required (occasional local deliveries or stock transfer may be required).
What We Offer: We believe in recognizing skill, dedication, and expertise.
- Competitive Earnings: Attractive basic salary with rewarding performance/sales bonus schemes.
- Career Development: Ongoing manufacturer training and genuine opportunities for long-term progression within the WLMG Group.
- Great Benefits: Company pension scheme, employee discounts, company events, and performance-based incentive programs.
Hours: Full-time (Monday to Friday, with occasional Saturday for administerial work as and when required).
Location: On-site at WLMG Ruislip.
Salary: Competitive basic salary (Dependent on Experience) + Performance-based Bonus.
Get in Touch: Whatever your question or feedback we are here to help. So please feel free to contact us.
Parts Advisor at Ruislip Service Centre employer: WLMG Ltd
At WLMG Upminster, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises work-life balance with a five-day working week and no weekends. Our commitment to employee growth is evident through full manufacturer training and opportunities for progression, ensuring our technicians are equipped with the latest skills in vehicle maintenance and repair. Located in Essex, we provide competitive salaries, generous holiday allowances, and a group pension scheme, making us a rewarding place to build your career.
