Aftersales Leader: Service, Parts & Workshop Ops

Aftersales Leader: Service, Parts & Workshop Ops

Full-Time 37800 - 46200 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead service, parts, and workshop operations at a new MG retailer.
  • Company: WLMG Ltd, a dynamic automotive retailer in Essex.
  • Benefits: Competitive salary, hands-on leadership experience, and career growth opportunities.
  • Other info: Join a passionate team focused on excellence in aftersales service.
  • Why this job: Make a real impact on customer satisfaction and team performance from day one.
  • Qualifications: Strong leadership skills, budgeting experience, and knowledge of DMS systems.

The predicted salary is between 37800 - 46200 Β£ per year.

WLMG Ltd in Essex is seeking an Aftersales Manager to lead service, parts and workshop operations at our brand-new MG retailer in Upminster. You will own the Aftersales P&L, balance customer service excellence with cost control, and drive CSI and vehicle health check conversions, training teams to deliver high performance from day one.

This role requires hands-on leadership, robust budgeting, and strong knowledge of DMS systems and warranty processes to ensure profitability and customer satisfaction.

Aftersales Leader: Service, Parts & Workshop Ops employer: WLMG Ltd

At WLMG Ruislip Service Centre, we pride ourselves on being an exceptional employer that values our employees' contributions and fosters a supportive work culture. With competitive salaries, generous holiday allowances, and a commitment to ongoing development through manufacturer-led training, we ensure our Aftersales Advisors have the tools they need to thrive. Our location in Ruislip offers a vibrant community atmosphere, making it an ideal place for professionals seeking meaningful and rewarding careers in the automotive industry.

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Contact Details:

WLMG Ltd Recruitment Team

We think you need these skills to ace Aftersales Leader: Service, Parts & Workshop Ops

Leadership Skills
Customer Service Excellence
Cost Control
Aftersales P&L Management
Budgeting
DMS Systems Knowledge
Warranty Processes