At a Glance
- Tasks: Provide logistics and IT support for NATO, managing assets and customer service.
- Company: Join a leading international intergovernmental organisation with a mission-driven culture.
- Benefits: Competitive salary, security clearance, and opportunities for professional growth.
- Why this job: Make a difference in global operations while developing your IT and logistics skills.
- Qualifications: Vocational training or diploma in Supply Chain Management with relevant experience.
- Other info: Dynamic work environment with exposure to military and civilian operations.
The predicted salary is between 30000 - 40000 £ per year.
Would you like to join the leading international intergovernmental organization? The Logistics & IT Support Specialist will operate under the direction of the CSE Yeovilton Head, providing integrated logistics and first‑line IT support for the NCI Agency. The role encompasses asset management, inventory control, equipment requisition and distribution, visitor management, and customer service desk activities. The incumbent will also deliver basic IT support for workstations, telephony, video conferencing, and mobile devices, while optimizing logistics processes and storage at the site.
Responsibilities
- Assists in the administration and maintenance of NCI Agency CIS Assets Property Accounting.
- Assists in the conduction of Annual Inventory Inspections in accordance with Agency Directives.
- Assists with CIS equipment discrepancies to be fully investigated, documented, and reported in accordance with NCI Agency directives.
- Assists in the Requisitioning, Receipt, Storage, Distribution, Exchange, Movement and Disposal of CIS Assets within the CSE.
- Coordinates closely with technicians to ensure that the correct CIS equipment is requested to satisfy the user's requirement.
- Responsible for Asset Management transaction requests and following NCI Agency Directives and CSSC Standard Operating Procedures for ordering CIS equipment.
- Will optimize logistic processes at the site.
- Will streamline storage of CIS assets at the site.
- Will manage visitor requests to the site.
- Customer Service Desk activities: recording user problems and opening tickets.
- 1st Level IT support for printers, projectors, telephones, video conferencing, cabling, UPS batteries.
- System administration of Windows 10/11 workstations.
- Level 1 administration of Telephone PABX.
- Management of IOS devices using MDM.
Essential Qualifications & Experience
- Vocational training at middle level in a relevant discipline, or equivalent, or Diploma of secondary education in Supply, Logistics or Supply Chain Management with 3 years of experience.
- Workstation System Administration.
- Administration of Mobile Device Manager.
- PABX Administration.
- Microsoft Excel advanced skills such as Slicing.
- IT Service Desk Support.
Desirable Qualifications and Education
- Knowledge of NATO Logistics Regulations.
- Practical experience in the use of PC based resource management tools.
- General knowledge of ADP and telecommunications assets.
- Prior experience of working in an international environment comprising both military and civilian elements.
- Knowledge of NATO responsibilities and organization.
- ITIL v3 Foundation.
- Knowledge of Audiovisual systems.
If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.
Logistics & IT Support Specialist for NATO with security clearance employer: Wlgroup
Contact Detail:
Wlgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics & IT Support Specialist for NATO with security clearance
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NATO or similar organisations. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of NATO logistics regulations and IT support processes. We want you to show off your skills and how they align with the role, so practice common interview questions related to asset management and customer service.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! During interviews, be ready to share examples of how you've tackled IT issues or optimised logistics processes in the past. This will help us see how you can add value to the team.
✨Tip Number 4
Apply through our website! It’s quick and easy, and it ensures your application gets to the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Logistics & IT Support Specialist for NATO with security clearance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and IT support. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about this role and how your skills align with our needs. Keep it concise but impactful!
Showcase Your Technical Skills: Since this role involves IT support, don’t forget to mention your experience with Windows administration, mobile device management, and any relevant software tools. We want to see your tech-savvy side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and ensures your application lands right where it needs to be. Plus, we’ll get back to you promptly!
How to prepare for a job interview at Wlgroup
✨Know Your Stuff
Make sure you brush up on NATO Logistics Regulations and the specific IT support tasks mentioned in the job description. Familiarise yourself with asset management, inventory control, and customer service desk activities. The more you know, the more confident you'll feel!
✨Showcase Your Experience
Prepare to discuss your previous experience in logistics and IT support. Be ready to share specific examples of how you've optimised processes or handled equipment discrepancies. This will demonstrate your hands-on knowledge and problem-solving skills.
✨Practice Common Questions
Anticipate questions related to system administration, particularly for Windows workstations and mobile device management. Practising your responses will help you articulate your expertise clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.