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For Companies At a Glance
- Tasks: Support customers and plan transport logistics for our growing animal feed business.
- Company: Join a family-owned company with a strong community focus.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Be part of a team that makes a difference in the animal feed industry.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting opportunities for career growth in a friendly atmosphere.
The predicted salary is between 20316 - 28376 £ per year.
Job Description
W L Duffields & Sons Ltd
Location: Wingham Nr. Canterbury / Dover
Salary: £25,396.80
Job Type: Full-Time / Permanent Monday to Friday
Duffields is an expanding family-owned animal feed manufacturing business operating near Canterbury, with other sites across the country.
We are looking to recruit a Customer Support and Transport Planner to operate within the Customer Service and Transport Team.The rol…
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Customer Service & Transport Planner employer: WL Duffield & Sons Ltd
Contact Detail:
WL Duffield & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Transport Planner
✨Tip Number 1
Get your CV and application in as soon as possible! With a high number of candidates, being quick can really set you apart. We recommend applying through our website for a smoother process.
✨Tip Number 2
Prepare for the interview by researching Duffields and understanding their values. Knowing about their family-owned background and commitment to quality will help you connect with the team during your chat.
✨Tip Number 3
Showcase your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. We love to see how you handle challenges and keep clients happy.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Customer Service & Transport Planner
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Customer Service & Transport Planner role. Highlight any relevant experience and skills that match what we're looking for at Duffields. A well-structured CV can really make you stand out!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Be genuine, show your enthusiasm for the role, and don’t forget to mention why you want to work with us at Duffields.
Follow the Application Instructions: We want to make this process as smooth as possible, so be sure to send your application through our website. Double-check that you've included all required documents and information before hitting send!
Proofread Before You Submit: Typos and errors can give a bad impression, so take a moment to proofread your application. Ask a friend to read it over too – a fresh pair of eyes can catch things you might have missed!
How to prepare for a job interview at WL Duffield & Sons Ltd
✨Know the Company Inside Out
Before your interview, take some time to research W L Duffields & Sons Ltd. Understand their values, products, and recent developments in the animal feed industry. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Customer Support and Transport Planner, you'll need to demonstrate strong customer service skills. Prepare examples from your past experiences where you successfully resolved issues or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in transport planning and customer service. Think about potential challenges you might face in this role and how you would handle them. Practising these scenarios can give you the confidence to respond effectively during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or specific challenges the transport team is currently facing. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.