At a Glance
- Tasks: Lead a team to deliver top-notch building surveying services focused on residents' needs.
- Company: Join Poplar HARCA, an award-winning community association transforming East London.
- Benefits: Enjoy 25 days leave, health cash plan, flexible working, and career development opportunities.
- Other info: Engaging workplace with fun events and wellness activities throughout the year.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in property management and strong team leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Poplar HARCA is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration.
This is a Permanent, Full Time vacancy. An opportunity has arisen within our Repairs Team for a Property Services Manager. The Property Services Manager leads a team of surveyors and contractors to deliver effective, resident-focused, value-for-money building surveying services, including stock condition surveys, diagnostic inspections, complex casework, and resource allocation. Working with a range of internal and external stakeholders, the Property Services Manager ensures that Poplar HARCA’s homes are safe, warm, dry and meet all requirements.
Responsibilities
- Lead Poplar HARCA’s surveying activities
- Develop a high-performing, customer-centric team
- Promote a safety-first culture: ensure the team act up on health, safety, and wellbeing concerns
- Ensure that targets are met and that works are managed to time and budget
- Ensure that residents are updated in a timely and courteous way, and that promises are kept
- Ensure that surveying activities are compliant with statutory, regulatory, and policy requirements
- Manage a portfolio of measured term contracts to deliver high quality, cost effective services
- Champion excellence in data management and record keeping
- Develop systems and processes that ensure the proper recording of repair and property information
- Monitor key performance indicators, identify and rectify adverse trends
- Be responsible for the line management and career development of a team
- Develop, manage, motivate, support and train a team to deliver excellent, value for money services
The Company
Poplar HARCA is an award-winning housing and regeneration community association based in East London. We own and manage over 10,000 homes and invest around 4m each year in community regeneration. We're all about creating opportunities for people in Poplar and Bow. From building new homes, to bringing people together through community events and upskilling residents through training and development opportunities. We're looking for people to match our passion and help us make a difference. If you're ready to collaborate, use your skills, and help transform our corner of east London, we want to hear from you.
The Benefits
- Leave: 25 days annual leave plus bank holidays from day one, with an extra three days off between Christmas and New Year. Additional leave is awarded after two and five years of service.
- Health Care: Access to a health cash plan. This covers medical, dental, optical, and wellbeing expenses, with optional coverage for your family.
- Pension: Access to a defined contribution pension scheme with generous employer contribution rates.
- Flexible benefits: Options to buy or sell annual leave and enjoy flexible working arrangements. Access to season ticket and cycle to work schemes.
- Development: Learning, training, and career development opportunities to support your growth.
- Wellness: Access to an Employee Assistance Programme from day one, where you can attend up to 8 therapy sessions.
Life at Poplar HARCA
We believe in the power of coming together. Throughout the year we host a range of exciting events to connect colleagues, encourage collaboration and inspire new ideas. Our events include:
- Staff conferences & away days
- Lunch & Learns to gain insights into different teams and projects
- Fun evening and lunch time events for staff
- Volunteering opportunities
- Wellbeing activities to support your health and happiness
As you can see, there's something for everyone! Whether it's learning something new, celebrating achievements, or simply enjoying well-deserved fun with your colleagues, our events help create a positive and connected workplace.
VacancyTitle: Property Services Manager employer: WJP Floyd for Poplar HARCA
Poplar HARCA is an exceptional employer, dedicated to fostering a collaborative and inclusive work environment in East London. With a strong focus on employee development, generous benefits including 25 days of annual leave, health care support, and a commitment to wellbeing, we empower our team to thrive both personally and professionally. Join us in making a meaningful impact in the community while enjoying a vibrant workplace culture that celebrates teamwork and innovation.
Contact Details:
WJP Floyd for Poplar HARCA Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land VacancyTitle: Property Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in the property services field, especially those connected to Poplar HARCA. Attend industry events or local meet-ups to make connections that could lead to job opportunities.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your previous projects and successes in property management. This will give you an edge during interviews and show how you can contribute to Poplar HARCA's mission.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to be posted. Reach out directly to Poplar HARCA through our website and express your interest in working with us. A little initiative can go a long way!
✨Tip Number 4
Prepare for the interview! Research Poplar HARCA’s values and recent projects. Be ready to discuss how your experience aligns with their goals, especially around resident-focused services and team leadership.
We think you need these skills to ace VacancyTitle: Property Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Services Manager role. Highlight your experience in leading teams, managing projects, and delivering customer-focused services. We want to see how your skills align with our mission at Poplar HARCA!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about housing and regeneration. Share specific examples of how you've led teams or improved services in the past. We love a good story!
Showcase Your Team Management Skills:As a Property Services Manager, you'll be leading a team. Make sure to highlight your experience in developing and motivating teams. We want to know how you’ve supported your team members in their career growth and how you promote a positive work culture.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at WJP Floyd for Poplar HARCA
✨Know Your Stuff
Before the interview, make sure you understand Poplar HARCA's mission and values. Familiarise yourself with their approach to housing and regeneration, especially how they prioritise resident-focused services. This will help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Property Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on developing a customer-centric culture and promoting safety. Be ready to discuss how you motivate and support your team.
✨Be Data Savvy
Poplar HARCA champions excellence in data management. Brush up on your experience with key performance indicators and how you've used data to drive improvements in service delivery. Be prepared to discuss specific metrics you've monitored and how you addressed any adverse trends.
✨Engage with Stakeholders
You'll be working with various internal and external stakeholders. Think of examples where you've effectively communicated and collaborated with different parties. Highlight your ability to keep residents informed and ensure their needs are met throughout the surveying process.
