We are looking to recruit someone for a Workshop Control Support role in Birmingham. This is a full-time, permanent position., * Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
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Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.
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Answering the telephone & dealing with customer enquiries.
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Dealing with customer enquiries on the Service Reception counter.
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Managing the team of technicians.
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Managing the shifts work load in accordance with customer expectations.
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Create an accurate hand-over data sheet for the following day’s early service shift controller.
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Locking up the site, and setting the alarm system at the end of each shift.
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Organisation skills
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IT Literate
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Experience warranty
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Costing retail cards
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Use of ADP advantageous
Contact Detail:
WJF Technical Support Limited Recruiting Team
