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For Companies At a Glance
- Tasks: Manage warranty and service processes, ensuring compliance and profitability.
- Company: Join a dynamic team in Belvedere focused on automotive service excellence.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Be part of a crucial role that directly impacts customer satisfaction and company success.
- Qualifications: No specific experience required; just bring your enthusiasm and attention to detail!
- Other info: Perfect for high school or college students looking to kickstart their career in the automotive industry.
The predicted salary is between 28800 - 43200 £ per year.
Warranty/Service administrator- Belvedere We are looking for a service/Warranty Admin to join our team in Belvedere Main Purpose of Job: To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers\’ policy and procedures. To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers\’ requirements. Individual Key Objectives: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To …
Warranty Administrator employer: WJF Technical Support Careers
Contact Detail:
WJF Technical Support Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator
✨Tip Number 1
Familiarize yourself with the manufacturer's policies and procedures related to warranties. Understanding these guidelines will help you demonstrate your knowledge during the interview and show that you're ready to ensure compliance.
✨Tip Number 2
Brush up on your skills in processing invoices and managing job cards. Being able to discuss your experience with similar tasks will highlight your suitability for the role and your ability to maximize profitability.
✨Tip Number 3
Prepare examples of how you've resolved discrepancies or queries in previous roles. This will showcase your problem-solving skills and your ability to handle warranty and PFL accounts effectively.
✨Tip Number 4
Research common challenges faced in warranty administration and think about how you would address them. This proactive approach will impress during discussions and show that you're ready to tackle the responsibilities of the position.
We think you need these skills to ace Warranty Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Warranty Administrator position. Understand the key responsibilities and individual objectives to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in warranty administration or service management. Mention specific tasks you've handled that align with the job requirements, such as processing invoices or managing job cards.
Showcase Attention to Detail: Since the role requires checking and reconciling invoices, demonstrate your attention to detail in your application. Provide examples of how you have successfully managed similar tasks in the past.
Express Your Interest: In your cover letter, express why you are interested in working for this company and how you can contribute to their team. Mention your enthusiasm for ensuring compliance with manufacturers' policies and procedures.
How to prepare for a job interview at WJF Technical Support Careers
✨Understand the Warranty Process
Make sure you have a solid understanding of warranty procedures and policies. Familiarize yourself with common terms and processes related to warranty claims, as this will help you answer questions confidently.
✨Showcase Your Attention to Detail
Since the role involves checking invoices and ensuring compliance, be prepared to discuss your experience with detail-oriented tasks. Provide examples of how you've successfully managed similar responsibilities in the past.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as resolving discrepancies in job cards or managing customer queries. Think through potential scenarios and how you would approach them.
✨Demonstrate Your Problem-Solving Skills
Highlight your ability to investigate and resolve issues, especially related to warranty claims. Be ready to share examples of challenges you've faced and how you successfully navigated them.
