At a Glance
- Tasks: Provide first-line support via email and phone to schools and colleges.
- Company: Join WJEC / CBAC, a leader in educational assessment.
- Benefits: Enjoy a hybrid work model with flexible hours and supportive team.
- Other info: Opportunity to grow in a dynamic and supportive environment.
- Why this job: Make a difference in education by helping schools navigate e-Assessment tools.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
WJEC / CBAC invites applications for a role within the e-Assessment team, delivering first line email and telephone support to schools, colleges and internal stakeholders.
You will create user accounts, provide administrative support, collate data and maintain user guides.
The successful candidate will handle technical enquiries about the e-Assessment software, work with third party partners and prioritise tasks to meet deadlines.
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We think you need these skills to ace E-Assessment Support Officer — Hybrid (First-Line Support) in Cardiff
First-Line Support
Email Support
Telephone Support
User Account Creation
Administrative Support
Data Collation
User Guide Maintenance
