Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support for bespoke logistics systems and troubleshoot technical issues.
- Company: Join a leading global logistics technology company in the UK.
- Benefits: Performance-related pay, personal development opportunities, and a supportive work environment.
- Why this job: Make a difference by solving real-world tech problems in logistics.
- Qualifications: Degree in Computer Science or IT and strong IT skills required.
- Other info: Dynamic role with great potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A global logistics technology company in the UK is seeking a Support Developer (IT Helpdesk) to provide effective IT support for bespoke logistics systems. The role demands technical issue diagnosis, effective communication with customers, and a methodical approach to problem-solving.
Candidates should possess a degree in Computer Science or Information Technology and a strong background in various IT domains including database management.
The role offers a performance-related remuneration package and opportunities for personal development.
IT Helpdesk & Support Developer — Global Ops in Keele employer: WITRON Group
Contact Detail:
WITRON Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Helpdesk & Support Developer — Global Ops in Keele
✨Tip Number 1
Network like a pro! Reach out to folks in the logistics tech space, especially those who work at companies you’re eyeing. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your past IT support work, bring them along to interviews. It’s a great way to demonstrate your problem-solving abilities and technical know-how.
✨Tip Number 3
Prepare for the unexpected! During interviews, be ready for technical questions or scenarios. Practise explaining how you’d tackle common IT issues, as this will showcase your methodical approach to problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in IT support. Plus, it’s the best way to ensure your application gets noticed!
We think you need these skills to ace IT Helpdesk & Support Developer — Global Ops in Keele
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the job description. We want to see how your background in IT aligns with the needs of our bespoke logistics systems.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your problem-solving skills can benefit us. Keep it concise but impactful!
Showcase Your Technical Skills: Don’t forget to mention your technical expertise, especially in database management and any other IT domains. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at WITRON Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around database management and bespoke logistics systems. Be ready to discuss specific technologies you've worked with and how you've solved technical issues in the past.
✨Practice Problem-Solving Scenarios
Prepare for situational questions where you'll need to demonstrate your methodical approach to problem-solving. Think of examples from your previous experience where you diagnosed and resolved IT issues effectively.
✨Communicate Clearly and Confidently
Since effective communication with customers is key, practice explaining complex technical concepts in simple terms. This will show that you can bridge the gap between tech and non-tech users, which is crucial for this role.
✨Show Enthusiasm for Personal Development
The company values personal development, so be ready to discuss how you plan to grow in your role. Mention any relevant courses or certifications you're interested in pursuing to enhance your skills further.
