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- Tasks: Join us as a Food & Beverage Assistant, delivering exceptional service and creating memorable dining experiences.
- Company: The Club Company operates 18 premium golf and country clubs across the UK, blending wellness and leisure.
- Benefits: Enjoy complimentary health club access, bonus holiday days, and discounts on meals and spa treatments.
- Why this job: Be part of a vibrant team in a beautiful setting, enhancing guest experiences while developing your skills.
- Qualifications: Previous customer service experience is desirable; food safety certification is a plus.
- Other info: Flexible shifts available, including evenings and weekends, in an inclusive and diverse workplace.
The predicted salary is between 20000 - 28000 £ per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations set us apart with beautiful grounds, picturesque views, and space to create that feel‑good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel‑good experience through health and wellness, golf and more. Nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
Our CARE Values
- Caring – we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious – we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful – we are considerate, establishing the needs of others, working efficiently and caring about high standards – with great attention to detail.
- Energised – we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel‑good environment.
Benefits
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure – because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you’re passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off‑duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, available after probation and on a minimum 16 hours per week contract.
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programmes to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role
We are seeking a dedicated and enthusiastic individual to join our team as a Food & Beverage (F&B) Assistant. In this role, you will play a crucial part in shaping the guest experience by delivering outstanding service and ensuring memorable dining experiences for both club members and guests. Reporting to the Food & Beverage Manager/Supervisor, you will help uphold our reputation for exceptional service and quality.
As a Food & Beverage Assistant, you will be responsible for setting up tables and event spaces, greeting and serving guests, delivering food and drinks promptly, maintaining well‑stocked bar areas, upselling offerings, clearing and cleaning tables, ensuring money handling procedures are followed, and flexibly assisting in various front‑of‑house areas, including full bar and barista duties.
This is a fantastic opportunity to expand your experience at a prestigious golf and country club while contributing to our exceptional food, beverage and service standards.
Experience & Skills Required
- Previous experience in a customer‑facing role desirable.
- Food safety certification and/or HACCP certification desirable.
- Excellent standard of presentation essential.
Schedule
- We operate a 7‑day a week business, between 0600 to 2300.
- Shift patterns will vary as per business requirements and encompass all opening hours – weekends and bank holidays.
- Evening availability for functions (until 0200).
Embracing You
We embrace diversity and equality, and are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, and it’s an inclusive workplace where our team can bring their authentic whole selves to work. Be yourself – we like it that way!
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Food & Beverage ( F&B ) Assistant employer: Witney Lakes Resort
Contact Detail:
Witney Lakes Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage ( F&B ) Assistant
✨Tip Number 1
Familiarise yourself with the Club Company's CARE values: Caring, Ambitious, Respectful, and Energised. Demonstrating these values during your interactions can set you apart as a candidate who truly aligns with their mission.
✨Tip Number 2
Visit one of the Club Company's locations if possible. This will give you a feel for the environment and allow you to experience their service standards first-hand, which you can reference in your conversations during the interview.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Think about specific situations where you went above and beyond for a guest, as this role heavily focuses on creating memorable dining experiences.
✨Tip Number 4
Show enthusiasm for the food and beverage industry. Being knowledgeable about current trends or popular dishes can impress your interviewers and demonstrate your passion for the role.
We think you need these skills to ace Food & Beverage ( F&B ) Assistant
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with The Club Company's mission and CARE values. Highlight how your personal values align with theirs in your application to show that you would be a great fit for their team.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service or food and beverage roles. Emphasise any previous roles where you demonstrated excellent presentation and service skills, as these are crucial for the F&B Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to deliver outstanding service and your understanding of the hospitality industry.
Highlight Relevant Certifications: If you have food safety certification or HACCP training, make sure to mention these in your application. This will show that you are knowledgeable about food safety standards, which is desirable for the role.
How to prepare for a job interview at Witney Lakes Resort
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry. Talk about why you enjoy working in customer service and how you aim to create memorable experiences for guests.
✨Demonstrate Your Attention to Detail
Since the role requires maintaining high standards, be prepared to discuss how you ensure quality in your work. Share examples of how you've paid attention to detail in previous roles, especially in food presentation or service.
✨Highlight Your Teamwork Skills
The Club Company values a collaborative environment. Be ready to share experiences where you worked effectively as part of a team, particularly in fast-paced settings like restaurants or events.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing busy service periods. Think through your responses in advance to demonstrate your problem-solving skills.