At a Glance
- Tasks: Shape and secure a modern Windows end-user computing environment while automating tasks.
- Company: Join a leading professional services firm with a focus on innovation.
- Benefits: Enjoy private medical insurance, EV car scheme, gym discounts, and flexible holiday options.
- Other info: Collaborative culture with opportunities for growth and learning in a dynamic environment.
- Why this job: Make a real impact on user experience in a high-performance IT platform.
- Qualifications: Expertise in MECM, Intune, PowerShell scripting, and strong IT security knowledge.
The predicted salary is between 51750 - 63250 £ per year.
Overview
In this EUC Specialist role you will help shape and secure the firm’s modern Windows end-user computing environment.
You’ll drive deployment, patching, and security across multi-site Windows estates while automating repeatable tasks.
You will collaborate with IT Systems, Security and third-party partners to improve user experience and support the firm’s global workplace strategy.
This is an opportunity to influence a high-profile, high-performance IT platform in a professional services setting.
A strong hook is the chance to evolve an enterprise EUC platform that underpins the firm’s client-focused service culture.
- Pay / Benefits
- pension
- private medical insurance
- EV car scheme
- season ticket loan
- discounted gym memberships
- holiday buy/sell option
Responsibilities
- Package, deploy and maintain applications using Intune, MECM, PSADT, Win32 packaging and legacy tools as needed
- Manage and troubleshoot deployments across Windows OS builds, MECM, Intune and Azure Virtual Desktop environments
- Automate Windows OS patching, compliance and remediation to keep devices secure and up to date
- Develop Power Shell scripts and automation to streamline desktop support
- Support testing and release processes with stakeholders and vendors
- Use endpoint analytics to identify and implement improvements for performance and UX
- Implement zero-touch provisioning and device lifecycle with Autopilot, Intune, and Entra ID
- Investigate and remediate deployment failures ensuring successful software delivery
- Provide technical leadership and maintain documentation and procedures
- Coordinate with PMO on projects, maintain support contracts, and ensure operational readiness
- Occasionally support infrastructure outside office hours and handle major incidents
- Ensure consistent EUC standards across offices and stay updated on emerging EUC technologies
- Adhere to Change, Release and Problem management processes and document improvements
- Contribute to IT risk management and security posture with the Security team
- Assist with global service desk cover when needed
- Key requirements
- MECM, application packaging, PSADT, AVD (Nerdio) expertise
- Microsoft 365 endpoint and identity services: Intune, Windows Autopilot, Entra ID, CA policies
- Microsoft Defender for Endpoint deployment and management
- Microsoft Graph API for device management and automation
- Experience transitioning to Entra ID (Azure AD) only environments
- Strong IT security, compliance, and best practices knowledge
- Windows 11 desktop deployment and lifecycle management
- Ability to create/customize Windows OS builds for global deployment
- Power Shell scripting and automation experience (PSADT, remediation scripts)
- Hardware/VDI awareness and experience with legal-industry apps or complex business apps
- ITIL-aligned support experience with incident, problem, change and release processes
- Excellent communication across technical and non-technical stakeholders
- High degree of self-sufficiency, organization and collaborative mindset
- self-sufficient
- organized
- collaborative
- MECM
- Intune
- PSADT
IT Technical Systems Analyst (EUC Team) in London employer: Withersworldwide
Withers is an exceptional employer that fosters a culture of collaboration, integrity, and high performance, making it an ideal place for ambitious legal professionals. Located in a dynamic environment, the firm offers flexible working arrangements and a comprehensive benefits package, ensuring employees can thrive both personally and professionally. With a strong focus on employee growth and development, associates are encouraged to take initiative and contribute to meaningful work that shapes the future.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technical Systems Analyst (EUC Team) in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Withersworldwide values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Withersworldwide might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Withersworldwide!
✨Direct Apply to Withersworldwide
Let's not forget to apply directly through the Withersworldwide website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technical Systems Analyst (EUC Team) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Withersworldwide.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Withersworldwide. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Withersworldwide
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
