Global Head of Revenue Control in London

About Withers: A law firm focused on people, performance, and collaboration. For the past 130 years, we have supported some of the world’s most remarkable people and organizations at defining moments in their lives. 40% of our business comes from Europe, 40% from the US and 20% from Asia and we are one profit sharing partnership globally. We are united in our commitment to integrity, quality and collaboration. We have a culture of high performance and deliver excellent service consistently across the firm. We provide tailored solutions built on trust and partner with our clients to achieve their goals.

Many of our clients are shaping the future and creating solutions to tackle some of the world’s most difficult problems. It makes for a fascinating and challenging practice. Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, buying a home or protecting and defending their interests. To meet their unique needs we are exceptionally collaborative, working together across teams and time zones. And we are agile – focusing on strategy rather than rigid ideas and traditional hierarchy. Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself.

What are we looking for?

The Global Head of Revenue Control is a critical leadership role responsible for overseeing the firm’s global revenue operations. This role will partner closely with senior stakeholders including divisional leadership, Partners, Finance, Pricing, and Risk teams to drive revenue performance, improve cash realisation, and strengthen financial discipline in line with the firm’s strategic objectives. The successful candidate will bring a combination of strategic leadership, operational excellence, and deep expertise in revenue control within a partnership or professional services environment.

Areas of focus and responsibilities

• Global Revenue Cycle Leadership: Lead and oversee the full revenue lifecycle: time recording, billing, collections, write-offs, and revenue recognition. Establish and maintain consistent global standards, policies, and controls across all offices and jurisdictions. Drive continuous improvement in revenue cycle efficiency and effectiveness.
• Billing & Collections Strategy: Develop and implement global billing and collections strategies to maximise cash flow and minimise lock-up (WIP and debtor days). Work with regional and divisional leadership and partners to proactively manage aged debt and resolve billing challenges. Ensure timely and accurate billing aligned to client agreements and firm policies.
• Commercial Performance & Financial Discipline: Provide strategic insight and challenge to partners on billing practices and matter profitability. Identify opportunities to improve realisation rates and reduce revenue leakage. Monitor and report on key revenue KPIs, including utilisation, billing, collections, and lock-up metrics.
• Stakeholder Management & Influence: Act as a trusted adviser to senior management and divisional leadership on revenue-related matters. Influence behavioural change across the partnership to promote strong financial accountability. Collaborate closely with Pricing, Divisional Support, Finance and Risk teams.
• Risk, Governance & Compliance: Ensure compliance with regulatory requirements, audit standards, and internal controls. Oversee credit risk management, including client onboarding and ongoing monitoring. Manage exposure to disputes, write-offs, and aged WIP/debt risks.
• Systems, Data & Reporting: Drive the optimisation of revenue-related systems and technology (e.g. time, billing, e-billing platforms). Develop advanced reporting and analytics to support decision-making and forecasting. Champion data accuracy, transparency, and insight-led performance management. Proactively identify and leverage technology (e.g. automation, data analytics, AI-enabled solutions) to enhance revenue control processes, reporting, and overall efficiency.
• Leadership & Team Development: Lead and develop a high-performing global revenue control team. Build capability across regional teams and ensure consistency in delivery standards. Foster a culture of accountability, collaboration, and continuous improvement.

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Qualifications and experience required:

• Relevant professional qualification (e.g. ACA, ACCA, CIMA or equivalent) preferred.
• Significant experience in a senior leadership role in revenue control, finance, or commercial finance within an international law firm or professional services environment. Experience in a role with a global remit would be advantageous.
• Proven track record of leading global or multi-jurisdictional teams.
• Experience working with Elite 3E and CreditForce is preferred.
• Deep understanding of law firm economics, including partner structures, billing models, and client engagement dynamics.

Skills and attributes:

• Technologically adept and forward-looking, with a strong interest in emerging tools and systems.
• Strong commercial acumen with the ability to influence senior stakeholders.
• Expertise in revenue optimisation, billing processes, and collections strategy.
• Excellent analytical skills with the ability to interpret complex financial data.
• Exceptional communication and stakeholder management skills.
• Ability to drive change and embed best practice in a partnership environment.

The Essentials:

• 9.30am to 5.30pm but flexibility is a must.
• Hybrid working policy with a minimum of 2 days per week worked in the office.
• 12 week probation period.
• 12 week notice period.
• Flexible benefits package including pension, private medical, season ticket loan, subsidised gym memberships, lifestyle discount scheme, on site café and more.

Information for Recruitment Agencies: Withers endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withers operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role.

Equal Opportunities Employment Statement: It is the policy of Withers to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.