Withersworldwide is seeking an IT Service Desk Team Leader to provide operational leadership for our UK and EU teams. You will balance frontline support with team coaching, ensuring timely and professional service across calls, remote sessions and deskside support.
The role requires strong ITIL knowledge, service-desk metrics focus, and hands-on technical capability with Windows 11, Microsoft 365 and Halo ITSM. Hybrid office-based work is expected.
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Hybrid IT Service Desk Team Lead – UK & EU in City of Westminster employer: Withersworldwide
Withers is an exceptional employer that fosters a culture of collaboration, integrity, and high performance, making it an ideal place for ambitious legal professionals. Located in a dynamic environment, the firm offers flexible working arrangements and a comprehensive benefits package, ensuring employees can thrive both personally and professionally. With a strong focus on employee growth and development, associates are encouraged to take initiative and contribute to meaningful work that shapes the future.
