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- Tasks: Support tech needs and create brighter futures for young people.
- Company: Join the UK's top-rated special education and care provider.
- Benefits: Up to £30,000 salary, 35 days holiday, and flexible benefits.
- Why this job: Make a real difference while developing your IT skills in a fulfilling role.
- Qualifications: Experience with Microsoft systems, networking, and hardware/software support.
- Other info: Diverse team culture with excellent career growth opportunities.
The predicted salary is between 25000 - 30000 £ per year.
Looking for a job where you can support creating brighter futures? Want to take care of our tech and help to do something extraordinary? Join us in our IT Field Technician role and you can do both.
Those huge small victories. We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. For children with complex needs, the level of care and education we provide must go above and beyond. That’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence and market-leading OFSTED ratings.
Our IT Technicians dazzle our end users every day by installing, maintaining, or fixing technology in their offices, classrooms, and homes while offering them daily support and expertise to support them in their goal of providing aspirational environments for all our young people. A Driving License is a requirement for this role as you will be visiting sites across the region, providing friendly, proactive IT support which will help our teams to create brighter futures. You’ll install equipment and keep it well maintained, and when problems arise, you will troubleshoot and diagnose to help keep everything up and running across the Witherslack Group.
Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. We’ll give you the chance to build an exciting career in a fast-growing organisation, where you’re free to achieve your potential.
Key Technical Skills:
- Microsoft Operating systems and Microsoft Office Applications
- iPad support (preferably in an educational environment)
- Networking knowledge
- Hardware and software
What We Do For You:
- Salary: up to £30,000
- Training: Ongoing professional development.
- Holiday: 35 days holiday (including bank holidays)
- Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance.
- Wellbeing: a host of wellbeing tools and advice including employee assistance.
- Medical cover so you can claim back the cost of things like an optician’s or dentist appointment and a host of high-street discounts.
- Beautiful working environments with the very best facilities.
- A recommend a friend scheme that offers a £2,000 bonus every time.
Join the UK’s best special education and care provider. Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.
IT Technician in Sunderland employer: Witherslack Group
Contact Detail:
Witherslack Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. The more connections you make, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects or any tech-related achievements. This can be a game-changer during interviews, as it gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for the interview by researching the company and its values. Understand how your role as an IT Technician fits into their mission of creating brighter futures. Tailor your answers to show how you can contribute to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there, so keep checking back!
We think you need these skills to ace IT Technician in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Technician role. Highlight your experience with Microsoft Operating systems, networking knowledge, and any relevant iPad support you've provided in educational settings.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about supporting young people through technology. Share specific examples of how you've made a positive impact in previous roles, and don’t forget to mention your driving license!
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your troubleshooting abilities. Describe a time when you diagnosed and fixed a tech issue, especially in a classroom or office environment, to show us how you dazzle end users.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Witherslack Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Operating systems and Office applications, as well as iPad support. Be ready to discuss your experience with networking and hardware/software troubleshooting, as these are key skills for the IT Technician role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully diagnosed and resolved tech issues in the past. Highlight your ability to provide friendly, proactive support, as this aligns perfectly with the Witherslack Group's mission to create brighter futures.
✨Emphasise Your People Skills
Since you'll be working closely with teams across various sites, it's important to demonstrate your communication and interpersonal skills. Share instances where you've collaborated effectively or helped end users feel comfortable with technology.
✨Align with Their Values
Familiarise yourself with the Witherslack Group's commitment to diversity and making positive changes in young people's lives. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of providing exceptional care and education.
